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Vice President, Operations

Job Title

Vice President, Operations

Location : Location

US-

Overview

At Yugo, we’re not just about housing—we’re about creating better living experiences for students worldwide. Every day, we connect young people with opportunity, community, and spaces designed to inspire. We lead with heart, think boldly, and act with purpose—always keeping people, planet, and passion at the center of what we do.

 

We’re looking for a dynamic and strategic operational leader to join us as our next Vice President of Operations – US. This is a career-defining opportunity for someone who’s deeply experienced in property management (ideally student housing), driven by results, and energized by building teams, systems, and impact.

 

If you’re someone who thrives in a fast-paced, mission-driven environment, can see around corners, and are known for turning strategy into results—we want to meet you.

Responsibilities

Key Responsibilities:

Operational & Strategic Leadership

  • Lead and inspire our U.S. operational teams to achieve performance targets across leasing, revenue, and budget management.
  • Drive the creation and rollout of scalable SOPs, optimized to improve efficiency, reduce costs, and deliver consistent experiences.
  • Oversee property budgets, forecasts, capital planning, marketing strategies, and staffing across the portfolio.
  • Work with regional leaders to assess performance, identify risks, and course-correct when necessary.
  • Ensure adherence to policies and audits—delivering operational consistency and compliance.

Financial & Commercial Insight

  • Review and approve key contracts, capital expenditures, and revenue-enhancing initiatives.
  • Work hand-in-hand with asset managers and financial stakeholders to analyze property performance, provide recommendations, and ensure assets are operating in alignment with ownership goals.
  • Partner with Finance and senior leaders to provide timely, data-backed insights into operational performance.
  • Translate complex market dynamics into actionable business plans.

People Leadership

  • Build and develop high-performing teams—coaching and holding leaders accountable to clear, measurable goals.
  • Foster a culture of transparency, ownership, and continuous improvement.
  • Promote cross-functional collaboration across departments to support revenue, retention, and satisfaction targets.
  • Partner with People and Culture on talent development, succession planning, and performance management

 

Growth & Brand Development

  • Collaborate with internal stakeholders to support property acquisitions, third-party growth, and joint venture strategies.
  • Lead the successful onboarding and integration of new assets or contracts.

Bring innovation to how we operate—seeking opportunities to enhance the student experience and build brand value.

Qualifications

Qualifications:

Required Experience

  • 10+ years in operational leadership, with direct experience in student housing.
  • Proven experience leading property management teams in a high-growth, fast-paced environment.
  • Demonstrated expertise in financial planning, real estate, and revenue strategy.
  • A successful track record of building and scaling teams and systems to support business growth.
  • Deep knowledge of budgeting, forecasting, and capital planning.
  • Bachelor’s Degree or equivalent work experience.

Preferred

  • Third party management in student housing
  • Experience within a global or matrixed organization.
  • Familiarity with platforms such as Entrata, Yardi, or MRI.
  • Background in real estate acquisition or disposition strategy.

 

Here's a snapshot of what we offer!

  • Competative salary
  • Generous benefits package. Including health, dental and vision
  • 401K + 4% employer matching
  • Three weeks of PTO
  • Paid wellness time
  • Paid volunteer time
  • Paid YuDay
  • Parental Leave
  • 11 paid holidays

 

We’re global, but we keep our roots. You’ll be joining a company with bold ambitions and a human heart. We care about our people and the planet, and we invest in creating environments where students—and our team—can thrive.

 

If you're ready to lead bold change, grow with purpose, and help shape the future of student living, this is your moment.

 

#LI-REMOTE

Min

USD $200,000.00/Yr.

Max

USD $230,000.00/Yr.

Average salary estimate

$215000 / YEARLY (est.)
min
max
$200000K
$230000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Vice President, Operations, Yugo

At Yugo, we’re all about creating better living experiences for students worldwide, and we’re searching for our next Vice President, Operations. This role is pivotal as you’ll lead our U.S. operational teams to achieve ambitious performance targets in leasing, revenue, and budget management. If you thrive in fast-paced, mission-driven environments and are recognized for turning strategy into impactful results, we’d love to chat. You’ll oversee property budgets and execution, drive operational efficiency through scalable procedures, and inspire high-performing teams while fostering a culture of transparency and collaboration. We need someone with at least 10 years of operational leadership experience, particularly in student housing, who is excited about financial planning and real estate strategy. In addition to a competitive salary, we offer generous benefits including 401K matching, paid wellness, and volunteer time. So if you’re ready to help shape the future of student living, apply today and take the next step in your career with Yugo!

Frequently Asked Questions (FAQs) for Vice President, Operations Role at Yugo
What qualifications do I need for the Vice President, Operations position at Yugo?

To qualify for the Vice President, Operations role at Yugo, you'll need at least 10 years of operational leadership experience, specifically in student housing. Proven competence in leading property management teams in a fast-paced environment is essential. Additionally, familiarity with financial planning and revenue strategies will set you up for success. A Bachelor's degree or equivalent work experience is required, while third-party management experience in student housing is preferred.

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What are the primary responsibilities of the Vice President, Operations at Yugo?

As the Vice President, Operations at Yugo, you will lead and inspire the U.S. operational teams, focusing on achieving leasing, revenue, and budget management targets. You’ll be responsible for creating scalable standard operating procedures, overseeing property budgets, analytics, and collaborating with regional leaders to ensure performance consistency. Additionally, you’ll build high-performing teams and promote a culture of continuous improvement across departments.

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What benefits are offered for the Vice President, Operations position at Yugo?

Yugo offers a comprehensive benefits package for the Vice President, Operations role, which includes a competitive salary range of $200,000 to $230,000 per year, health, dental, and vision insurance, a 401K plan with a 4% employer matching, three weeks of paid time off along with wellness and volunteer time. You’ll also receive paid parental leave and enjoy 11 holidays throughout the year.

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How does Yugo promote team culture for the Vice President, Operations?

At Yugo, we're committed to building a robust team culture, especially for the Vice President, Operations. The role emphasizes transparency, accountability, and collaboration. You will be tasked with fostering an environment where team members feel empowered and motivated to achieve shared goals, thus ensuring satisfaction and retention across all levels of the organization.

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What kind of leadership experience is preferred for the Vice President, Operations at Yugo?

For the Vice President, Operations role at Yugo, a strong preference is given to candidates with experience in third-party management within student housing sectors. A background in a global or matrixed organization is also beneficial, as it helps navigate diverse market dynamics and enables you to develop actionable business plans that enhance performance and growth.

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Common Interview Questions for Vice President, Operations
How do you approach operational leadership in a fast-paced environment like Yugo?

When approaching operational leadership at Yugo, it's essential to prioritize clear communication and adaptive strategies. My focus would be on setting measurable goals, ensuring that teams understand how their efforts align with overarching company objectives, and remaining flexible to adjust plans based on performance metrics and changing market conditions.

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Can you describe your experience with property management financial strategies?

Absolutely! My experience with financial strategies in property management includes developing and overseeing budgets and forecasts, evaluating financial performance for properties, and creating revenue-enhancing initiatives. I emphasize data-driven decision-making, working alongside asset managers to ensure that financial plans align with our business goals.

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What methods do you use to foster team development and accountability?

I believe in fostering team development through ongoing coaching, setting clear expectations, and encouraging open feedback. To ensure accountability, I implement regular performance check-ins, emphasize transparency in individual and team goals, and celebrate achievements to nurture a culture of motivation and responsibility.

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How would you handle operational inconsistencies across multiple properties?

In handling operational inconsistencies, I focus on identifying root causes through data analysis and team feedback. I would then standardize procedures where necessary while ensuring compliance with policies. Training sessions and workshops can also help align teams across properties, fostering consistency in operations.

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What experience do you have with creating scalable Standard Operating Procedures (SOPs)?

My experience with creating SOPs involves analyzing existing processes to identify bottlenecks and inefficiencies. I work collaboratively with teams to develop clear, concise steps that improve efficiency, reduce costs, and enhance customer experiences. Each SOP I create is tailored to scale with business growth and adaptability.

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How do you encourage cross-functional collaboration at Yugo?

Encouraging cross-functional collaboration involves establishing clear lines of communication and fostering relationships between departments. I would facilitate regular meetings that include stakeholders from various teams, ensuring that everyone is aligned on common goals while promoting a culture where collaborative innovation is celebrated.

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Describe a time when you had to make a critical financial decision in property management. What was the outcome?

In a previous role, I encountered a significant decision regarding budget allocation for a new marketing initiative. After analyzing performance data and forecasting potential returns, I advocated for redirecting funds. This decision ultimately led to a 20% increase in leasing rates, proving effective in enhancing property performance.

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What tools or software have you used for property management and how do they help optimize operations?

I have experience with platforms like Entrata and Yardi, which streamline processes such as lease management, budgeting, and tenant communications. These tools enhance operational efficiency by providing real-time insights and enabling data-driven decisions, crucial for effectively managing multiple properties.

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How do you measure success in your operational leadership role?

Success in my role is measured through key performance indicators such as leasing rates, tenant satisfaction, team performance, and financial targets. I ensure regular reporting to provide transparency regarding these metrics and actively seek feedback from my team to refine our approaches continuously.

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What innovations have you implemented in past positions to enhance the student living experience?

In past roles, I introduced community-building initiatives like social events aimed to foster engagement among residents. This, combined with enhancements in online platforms for easier communication and feedback, significantly improved resident satisfaction and retention rates, aligning perfectly with our mission to elevate student living experiences.

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Yugo is the first global student housing operator, created to enhance students’ overall experiences throughout and beyond university and college life. Yugo offers a truly differentiated living experience that is environmentally and socially consci...

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Full-time, on-site
DATE POSTED
April 17, 2025

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