GitLab Careers, Benefits, Review

GitLab Inc. is an open-core company that provides a comprehensive DevOps platform designed to develop, secure, and operate software. Originating from the GitLab open-source project, the platform enables teams to collaborate on coding, testing, and deploying applications efficiently. GitLab's robust feature set includes distributed version control, fine-grained access controls, code reviews, issue tracking, wikis, and continuous integration, all built on Git. With these tools, GitLab empowers organizations to streamline their software development processes and deliver high-quality applications faster.

LIFE AT GITLAB

Joining the GitLab team means becoming part of a company that truly believes in the power of open collaboration and contribution. Our mission is to create a world where everyone can contribute, and this philosophy extends beyond our product to every aspect of our work culture. At GitLab, we don’t just pay lip service to inclusivity—we actively work to ensure that all voices are heard and valued. Whether you’re an engineer, a marketer, or a sales professional, you’ll find that your insights and ideas are welcomed and can drive real change.

REMOTE WORK AT GITLAB

One of the most distinctive aspects of GitLab is our all-remote work environment. Since our inception, we have embraced a fully remote model, which means that every team member, from executives to new hires, operates on a level playing field. There’s no central office, no in-person meetings that some team members can’t attend, and no one is left out of critical conversations. This approach not only fosters inclusivity but also allows you to work from anywhere in the world where you feel most productive and happy. Whether you prefer working from home, a co-working space, or a café, GitLab provides the flexibility to create the work-life balance that suits you best.

DE&I AT GITLAB

At GitLab, diversity, inclusion, and belonging are not just buzzwords—they are core to our identity and operations. We are committed to building a team that reflects the diversity of the world we serve. Our proactive approach to DIB includes targeted hiring practices, partnerships with Historically Black Colleges and Universities (HBCUs), and the establishment of Team Member Resource Groups. These initiatives ensure that every team member feels supported and empowered to bring their full self to work. We understand that diverse teams lead to more innovative solutions, and we are dedicated to removing barriers that have traditionally kept talented individuals from reaching their full potential.

GROWTH AT GITLAB

In addition to our commitment to inclusivity and transparency, GitLab offers an environment that fosters personal and professional growth. Our team members are encouraged to take ownership of their work, innovate, and continually seek out new challenges. We provide opportunities for learning and development, ensuring that you have the resources and support needed to grow your career. Whether through formal mentorship programs, internal training, or simply collaborating with some of the brightest minds in the industry, you’ll find that GitLab is a place where your skills and ambitions can flourish.

SOCIAL IMPACT AT GITLAB

GitLab is a company that is deeply committed to making a positive impact on the world. Our product helps organizations around the globe to develop, secure, and operate software efficiently and effectively. By enabling better collaboration and more reliable software delivery, we’re helping to build a more innovative and connected world. When you join GitLab, you’re not just taking a job—you’re joining a mission to transform how people work together.

PROS OF WORKING AT GITLAB

• Strong Culture and Values: GitLab is widely recognized for its robust culture and values. The company prioritizes transparency, inclusivity, and respect, creating an environment where employees feel valued and supported. The emphasis on a values-driven culture ensures that team members align with the company’s mission and principles, fostering a sense of purpose and belonging.
• All-Remote Flexibility: GitLab is a pioneer in the all-remote work model, allowing employees to work from anywhere in the world. This flexibility enables a healthy work-life balance, giving team members the autonomy to manage their schedules and work in environments where they feel most productive.
• Great People and Collaborative Environment: Employees often highlight the quality of their colleagues, describing them as supportive, talented, and genuinely good people. GitLab’s hiring process focuses on finding individuals who not only excel in their roles but also contribute positively to the company’s culture.
• Comprehensive Benefits: GitLab offers a competitive benefits package that includes health coverage, flexible time off, and other perks that contribute to overall employee well-being. The company’s commitment to providing a supportive work environment is reflected in its benefits and policies.
• Opportunities for Growth: While some employees mention limited opportunities for career advancement, GitLab generally provides ample opportunities for personal and professional development. The company encourages continuous learning and offers resources for employees to grow in their roles.

CONS OF WORKING AT GITLAB

• Micro Management: Some employees have reported instances of micro management, which can lead to frustration and reduced autonomy. This management style may be at odds with the company’s emphasis on transparency and trust.
• Rapid Changes and Uncertainty: The tech industry is known for its fast pace, and GitLab is no exception. Some employees feel overwhelmed by the frequent changes and the chaotic environment that can result from rapid growth and industry challenges.
• Limited Career Growth: A few team members have noted that there are limited opportunities for career advancement and the chance to work on new projects. This can be a drawback for those seeking continuous career progression and new challenges within the company.
• Favoritism and Uneven Treatment: Some employees have expressed concerns about favoritism within certain teams, leading to feelings of unfairness and a lack of equal opportunities for all. This can impact morale and create a sense of division within the workplace.
• Sales Team Challenges: The sales team has faced difficulties, with many members struggling to hit quotas. Despite this, there have been no significant layoffs, which may indicate either stability or a lack of responsiveness to underperformance.

🗨️ Why do you want to work at GitLab?

🗨️ Why do you want to join GitLab?

🗨️ Name one of GitLab's values, and your thoughts on what makes it great.

🗨️ What attracted you to this position?

🗨️ What type of job does attract you most from our job openings?

🗨️ What is your background?

🗨️ Why are you looking for a new job?

🗨️ What are your salary expectations?

🗨️ Describe a challenging problem you've had in your past role.

🗨️ Tell me about a time you handled a disagreement.

INTERVIEW QUESTIONS FOR SUPPORT ENGINEERS

🗨️ How would you print all the new users on a linux server?

🗨️ Describe how you would support a ticket with a customer.

🗨️ How would you respond to a customer in writing?

🗨️ What's your knowledge of Ruby, Rails and Linux SysAdmin?

🗨️ Describe your best and worst customer experience.

🗨️ Troubleshoot a slow GitLab instance.

🗨️ GitLab is throwing an error on login, how would you troubleshoot?

🗨️ Which value would be the most difficult for you to adapt to?

🗨️ Have you worked with Ruby on Rails and React/Redux?

🗨️ How would you debug a client's Gitlab instance if Apache was not running?

INTERVIEW QUESTIONS FOR SOFTWARE ENGINEERS

🗨️ How do you deal with technical debt?

🗨️ How do you manage yourself while working asynchronously?

🗨️ Name a time you fixed a production issue.

🗨️ How do you measure the performance of any system?

🗨️ What is your experience with Go and Ruby On Rails?

🗨️ Describe MVC.