Toast Inc Careers, Benefits, Review

Toast is a leading cloud-based technology platform designed specifically for the restaurant industry. Headquartered in Boston, Massachusetts, Toast empowers restaurants of all sizes to streamline their operations, increase revenue, and deliver exceptional guest experiences. The all-in-one platform integrates powerful software and restaurant-grade hardware, offering comprehensive solutions across point of sale, payments, digital ordering and delivery, guest marketing, payroll, and HR. By connecting front-of-house and back-of-house operations, Toast serves as the operating system for restaurants, enabling them to manage dine-in, takeout, delivery, catering, and retail services seamlessly. With a deep understanding of the restaurant industry, Toast helps its customers build great teams, improve operations, and ultimately, delight their guests.

LIFE AT TOAST

Joining the Toast team means becoming part of a company that is passionate about empowering the restaurant community to thrive. At Toast, we embrace diverse backgrounds and value the unique perspectives that each team member brings, whether or not they come from the tech industry. Our mission is to help restaurants delight guests, do what they love, and succeed, and we are driven by this shared purpose every day.

CULTURE AT TOAST

Toast offers a vibrant, fast-paced work environment where solving industry challenges is both a passion and a source of enjoyment. We believe in working hard, but we also know how to have fun while doing it. Our culture is built on friendship, impact, and individuality, with a focus on fostering a workplace where everyone feels comfortable bringing their whole self to work.

GROWTH AT TOAST

We invest heavily in the growth and development of our employees. Whether you're at the start of your career or looking to advance further, Toast provides numerous opportunities for learning and professional growth through development programs, peer-to-peer learning, and ongoing training. We believe in rising together and supporting each other as we grow.

IMPACT AT TOAST

At Toast, we’re more than just coworkers—we're "Toasters." With offices in Boston, Portland, Omaha, and Dublin, and team members spread across the country, we work together to make a meaningful impact in the restaurant industry. If you're ready to make a difference, grow your career, and do it alongside people you genuinely like, Toast is the place for you.

PROS OF WORKING AT TOAST

• Great Culture and Support: Employees frequently highlight Toast's positive culture, noting the strong support system at every level of the company. This supportive environment fosters collaboration and camaraderie, making it a great place to work.
• Excellent Benefits: Toast offers competitive benefits, particularly in research and development roles. Employees appreciate the comprehensive packages that contribute to their overall well-being.
• Talented and Hardworking People: The company attracts and retains great talent. Working alongside driven and dedicated colleagues is often cited as a major advantage, contributing to both personal and professional growth.
• Work-Life Balance: Many employees report a good work-life balance, which is crucial for maintaining job satisfaction and overall happiness.

CONS OF WORKING AT TOAST

• Increased Workload: Some employees mention that management often adds more responsibilities while expecting higher performance, which can lead to stress and burnout.
• Layoffs: The company experienced significant layoffs, particularly during the COVID-19 pandemic, which negatively impacted job security and morale.
• Management Turnover: High turnover rates among managers can create instability and inconsistency in leadership, making it difficult for employees to feel supported and aligned with company goals.
• Long Hours and Difficult Customers: Some roles require long hours, and dealing with demanding customers can be challenging, which may lead to job dissatisfaction for some employees.

🗨️ Talk about your biggest accomplishment you are proud of in your career.

🗨️ Tell me about a time you didn't like your manager.

🗨️ Tell me about a time you've failed.

🗨️ Tell me about your past experiences.

🗨️ Tell me about a time you went above and beyond.

🗨️ What mentor was the most influential?

🗨️ What is your secret sauce?

🗨️ When have you implemented constructive criticism.

🗨️ When did you receive a piece of feedback and how did you implement it?

🗨️ Why did you leave your previous role?

🗨️ How do you plan your territory.

🗨️ What experience do you have closing deals.

🗨️ What would be your 30/60/90 day goals?

🗨️ What would be your 3 priorities within the first 3 months of the job?

🗨️ Why do you want to be in sales?

🗨️ Talk about your previous experiences outside sales.

🗨️ Talk about a previous restaurant experience.

🗨️ What was your best sales in month in previous role?

🗨️ What was your worst sales in month in previous role?

🗨️ Why Sales?