Job details

Digital Sales Specialist

SeekWell, the parent company of 1-800 Contacts, aims to simplify vision care for consumers. They are seeking a Digital Sales Specialist to provide exceptional customer service in a remote setting.

Skills

Customer service experience
Typing skills (40 words per minute)
Technical proficiency
Problem-solving abilities
Communication skills

Responsibilities

Answer incoming chats using LiveEngage platform
Consult customers on purchasing contact lenses
Maintain high performance metrics including revenue per call
Identify and resolve customer issues
Engage with team members and management in a virtual environment

Education

High school diploma or equivalent experience

Benefits

Medical, dental, and vision coverage
401(k) match
Free eye exams for family
Deep discounts on vision products
Tuition reimbursement

To read the complete job description, please click on the ‘Apply’ button

By 1-800 CONTACTS

"Customer retention is what drives us. The real value in this business is the reputation we build. Contact lenses are just the product we deliver. What we really sell is service."

7 jobs

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FUNDING

Other

DEPARTMENTS

Sales & Business Development

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Other Retail Stores

TEAM SIZE