Customer Service Representative

We are currently seeking remote Customer Service Representatives (French Interviewers) on project base to join our team in Philippines.

Job Overview

As a Market Researcher, you will be instrumental in gathering and processing information that enhances our clients' business strategies. This role requires a flexible schedule to accommodate various project needs across different time zones.

• Conduct telephone surveys for market research purposes, including political, public opinion, and B2B studies.
• Enter data accurately and efficiently, capturing both structured and open-ended responses.
• Maintain objectivity and adhere to script guidelines to ensure unbiased data collection
• Manage time effectively to meet project deadlines and quotas.

• At least 1 year of customer service experience preferred.
• Secondary school diploma preferred.
• Excellent communication skills with the ability to pronounce difficult words clearly.
• Experience in call centers or telephone interviewing highly preferred.
• Proficiency in using computers and CATI (Computer Assisted Telephone Interviewing) programs.
• Flexibility to work at least 3 days per week and late shifts (until 12:00 AM) as needed
• Previous experience with political and public opinion studies or B2B research is an asset.

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.