Director, Finance Operations

Remote (US Or Canada)

G&A – Finance And Accounting /Full Time Remote/ Remote

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

As the Director, Finance Ops, you will be responsible for overseeing the operations of the equity, payroll and commissions functions. You will have the opportunity to make an immediate impact as you join a growing team and work closely with cross-functional departments.

This is a remote opportunity within Canada and the US.

What we're looking for:

• Minimum of 7 years of experience in finance operations or related roles, with a focus on equity, payroll and commission management.
• Excellent organizational and leadership skills for 4+ direct reports.
• Proven track record of developing and implementing effective equity and commission strategies that align with business objectives.
• Extensive knowledge of sales commission structures, calculations, and best practices, preferably within a high-growth, SaaS organization.
• Strong understanding of SaaS bookings and revenue models.
• Thorough knowledge of payroll regulations, tax laws, and labor legislation.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data, identify trends, and make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across multiple departments and influence stakeholders at all levels.
• Detail-oriented mindset with a commitment to accuracy, compliance, and operational excellence.
• Expertise using Excel to analyze large data sets (i.e. intermediate level for formulas, pivot tables, VLOOKUPs) and experience with other BI tools such as Looker or Tableau.
• Experience using CaptivateIQ (or other commissions software) and Salesforce an asset.
• Experience using an equity platform such as Shareworks.
• Experience using a payroll/HRIS system.
• High level of integrity and ability to handle confidential information.
• University degree or equivalent in business and/or commerce.
• CPA or other relevant qualification preferred but not required.

What you can expect:

• Oversee the development, administration and reporting of equity, payroll and commission processes. This also includes data analysis, reconciliation, and payment calculations.
• Develop and implement comprehensive equity, payroll and commission management strategies aligned with the company's goals and objectives.
• Collaborate with key stakeholders to define and improve equity and commission plans, ensuring they are competitive, compliant, and motivate desired behaviors.
• Manage the equity, payroll and commission team members, providing guidance, performance feedback, and professional development opportunities.
• Collaborating with the HR team to research and advise on compensation issues, disputes and provide analysis to facilitate resolution.
• Perform ad hoc reporting, analysis and projects as required.
• Equity
• Manage the administration and maintenance of equity programs, including new equity awards, option exercises, equity transactions, terminations and cancellations. 
• Review monthly, quarterly and year-end reporting of our equity incentive program which includes the record keeping of equity activity in Shareworks.
• Partner with the accounting department to review the supporting documentation for the equity note disclosures for the quarterly and annual financial statements.
• Preparation of the quarterly reporting to the Board and and investor reporting.
• Review the quarterly 409A valuation refresh and the management of the blackout periods.
• Payroll
• Oversee and manage all aspects of payroll (North American and Global) processing ensuring accuracy and timeliness of all payments and payroll data.
• Ensure compliance with tax regulations and maintain records and documentation for auditing and reporting purposes.
• Partner with the accounting department on resolving any discrepancies relating to payroll reconciliations, including bonus and vacation accruals.
• Lead the streamlining of payroll operations and partner with HR Ops on improving data integrity and optimizing current systems and tools. Utilize payroll software and technology to automate processes and increase efficiency.
• Commissions
• Maintain compliance with US GAAP standards and ensure appropriate accounting treatment in partnership with the accounting department.
• Partner with other functions such as Rev Ops and HR Ops to establish best practices, and improve processes to increase efficiency and accuracy of the sales commissions process.
• Research and advise on compensation issues, disputes and provide analysis to facilitate resolution.
• Oversee the management of the compensation process including commissions calculation, payment, reporting, inquiries, communications, auditing compensation payments and submitting payout details to payroll.
• Review the monthly, quarterly and annual commissions files, while ensuring accuracy of payments based on sales commission plans.

USA-based roles only: The Annual salary for this role is between $167,000 USD and $225,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The Annual salary for this role is between $158,000 CAD and $214,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

 Growth and future 

> 📈 Employee stock option program for all full time employees 

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.