MSP Enablement Manager

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We are seeking a talented MSP Partner Enablement Manager to play a pivotal role in defining and executing enablement solutions tailored to drive revenue growth across 1Password's MSP Partners. Success for this role will be measured by creating a world-class enablement ecosystem that achieves activity-based metrics and improves key sales metrics to meet MSP sales targets. This role fosters innovative, cohesive training and enablement strategies that align with marketing, sales enablement, and training efforts for our partner teams.

 This is a remote opportunity within US/Canada.

• 3+ years of experience working with channel resellers, carriers, MSP, or distribution organization.
• Minimum of 3 years of experience in enablement.
• Demonstrated program management experience, successfully delivering large-scale projects with minimal supervision.
• Understanding of training program structures.
• Knowledge of learning management systems, dashboards, and reporting.
• Strong business acumen and sound judgment, with the ability to understand customer needs and shape enablement initiatives accordingly.
• Proven ability to influence cross-functional senior stakeholders and deliver results in a global, cross-functional organization.
• Willingness to dive into the details to ensure successful program delivery.
• A passion for partners, with a deep curiosity to understand their needs and challenges and find ways to accelerate their success.
• Excellent interpersonal, written, and verbal communication skills.

• Develop and manage dynamic enablement solutions that empower MSP partners to work more effectively, reinforce best practices, increase knowledge, boost user adoption, uncover new opportunities, and enhance individual and team performance.
• Collaborate with cross-functional teams to understand the training needs and knowledge gaps of MSP partners, ensuring alignment for successful partner enablement execution.
• Conduct detailed needs assessments with partner stakeholders, translating business needs into clear project requirements that drive scalable and repeatable enablement solutions.
• Gather feedback from subject matter experts and deliver resources that address business needs.
• Create and communicate implementation strategies to leadership and stakeholders, ensuring progress aligns with targeted objectives for each initiative.
• Establish and enhance partner training certification programs, strengthening partnerships, enhancing brand recognition, and driving sales.
• Work closely with the GTM Enablement team to maintain partner e-learning platforms, tools, and key stakeholder engagement, ensuring programs are effective and meet global channel goals.
• Develop feedback mechanisms to evaluate the effectiveness and relevance of enablement and training certification programs.
• Prioritize and adjust workload as needed to meet team timelines and processes.

USA-based roles only: The annual base salary for this role is between $99,000 USD and $135,000 USD and is commission-eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $99,000 CAD and $135,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

 Growth and future 

> 📈 Employee stock option program for all full-time employees 

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.