Human Resources Business Partner

At 21st Century Home Health Services (HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 350 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 2,500 patients in San Francisco, San Mateo, Santa Clara, Contra Costa and Alameda Counties. We are proud to share that we have recently expanded into Solano, Napa and Santa Cruz Counties.

Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%. We have the highest Medicare classification rating of 5-stars, based on a set criteria determining excellence.

All Opportunities at 21st Century require you to be in the field visiting patients homes. We do not offer work from home/remote opportunities unless noted.

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management throughout the organization. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions within the office setting.

• Conducts weekly meetings with respective business units.
• Consults with line management, providing HR guidance when appropriate.
• Coordinates and participates in efficiency improvement projects
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Seeks out legal resources when appropriate.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Develops contract terms for new hires, promotions and transfers
• Identifies training needs for business units and individual executive coaching needs.
• Maintains confidentiality of all employee information and files.
• Annually monitors personnel satisfaction with benefits and work environment and reports the results per organization practice.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met
• Performs other related duties as assigned.

• At least three (1) years' experience in health care management preferably in home care operations.
• Two (2) years of experience in employee relations and training preferred
• Bachelor's degree in Business Administration or related field preferred
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
• Knowledge of state, federal and CHAP regulations relating to employment and employee education.
• Knowledge of corporate business management.
• Demonstrates good verbal and written communication and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Must stay current with annual compliance training and certifications

• Opportunity for advancement
• Rapidly growing organization
• Low turnover/High morale
• Outstanding benefits for you and your family including 401k with matching.
• Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more

* You will be assigned to a County as a primary location, however you will be expected to be available to cover for vacancies, leave of absences, as well as supporting increased census and client care needs outside of the assigned area. 21st Century Home Health puts forth every effort to accommodate the assigned primary territory, but on occasion, in order to support safe patient care and meet the demands of a growing business, staff may be reassigned temporarily.

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21st Century Home Health Services (21HHS) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.