User Researcher at 2K in Los Angeles

Los Angeles, California, United States

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

Who We Are 

We are seeking a highly skilled and experienced User Researcher to join our talented R&D team team in developing and executing user experience research research studies on early stage games. You will closely collaborate with stakeholders across development and publishing in executing user research applying a wide assortment of research methods including playtesting, usability testing, concept testing, telemetric analysis, focus groups, surveys and more.

What You Will Do

• Advocate for our players and provide strategic guidance about their wants, needs, and behaviors
• You will partner with designers and producers on games teams to generate insights and frameworks that will help direct the experience of our new games, as well as systems, and features. You will also establish what good looks like for playtesting and user research in new game development and establish & execute improved processes across R&D
• Collaborate with external vendors to offer additional services
• Develop creative solutions to overcome roadblocks and develop a testing schedule that provides data early enough to make meaningful changes

What We Think Will Be A Good Fit 

• BSc, MSc or PhD in HCI, Mathematics, Statistics, Psychology, Anthropology or other related disciplines
• 1 - 2+ years of demonstrated proven track record conducting user experience research and/or usability testing
• Experience running playtests and usability tests, including: moderated testing, unmoderated testing, focused feature-specific testing, holistic and longitudinal testing.
• Excellent communication skills (verbal and written), including moderation
• R, Q, Python, SPSS, SAS and Tableau experience a plus
• Independent thinking that can take the initiative and approaches problem solving with an innovative mindset and focus on scalable solutions
•  Comfortable with ambiguity and thinking through multiple perspectives with the ability to stay grounded in the face of change
• Experience in the video games or tech industry a plus

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation

to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never use instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

The pay range for this position in California at the start of employment is expected to be between $67,000 and $99,000 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.