Director, Client Success - Industry Portfolio- Healthcare and Life Sciences
3Cloud is looking for a Director of Client Success with a focus on Healthcare and Life Sciences to lead programs ensuring successful delivery, quality, and client management. Ideal candidates will have extensive experience in project management, cloud technologies, and healthcare data standards.
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Skills
Project Management
Client Management
Strategic Thinking
Interpersonal Skills
Team Leadership
Responsibilities
Serve as the primary point of contact for clients, building and maintaining strong relationships based on trust and transparency
Develop and implement strategic plans for program execution aligned with organizational goals
Monitor program progress, identify risks and issues, and implement mitigation strategies
Engage with stakeholders to ensure alignment of program objectives with broader organizational priorities
Establish quality standards and procedures to ensure deliverables meet or exceed client expectations
Education
Experience in Project Management or related roles
Understanding of healthcare Data Standards
Knowledge of Electronic Health Records (EHR) Systems
Benefits
Flexible work location with a virtual first approach
401(K) with generous match
Generous PTO and paid holidays
Medical, vision, and dental coverage options
Employee assistance program
$67.00 monthly tech and home office allowance
To read the complete job description, please click on the ‘Apply’ button