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Vendor and Workforce Program Manager

About 3E:

We are a mission-driven company with the purpose to enable a safer, more sustainable world!

3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.


Are you ready to shape the future? Come join us! 


About the Role:

We’re looking for a entrepreneurial and autonomous Vendor & Workforce Program Manager to join our Program Management organization as an individual contributor growing into a leadership role. In this role, you'll leverage your project/program management skills and experience with vendor/workforce management to stand up the program management team overseeing our global workforce. If you are organized, methodical, and looking to create and build a team from the ground up, we'd love to hear from you!


The preferred location for this role is near our Bethesda, MD office, but we are also open to candidates located within the Eastern time zone. 


What You'll Do
  • Extended Workforce Oversight:  
  • Maintain comprehensive records of 3E’s extended workforce, including independent and agency-based contractors. Track contractor status, assignments, roles, contract terms, and key contractual milestones. 
  • Monitor and report on annual spending related to contractors, ensuring alignment with budgetary constraints and providing periodic reports on contractor expenses. Partner with finance and functional teams to forecast contractor costs and contribute to annual budgeting processes. 
  • Provide regular and ad hoc reports on contractor metrics, spend analysis, and workforce composition. 

  • Process and Policy Management 
  • Serve as the primary point of contact for contractor-related queries from internal teams, contractors, and agencies. Collaborate closely with finance, HR, legal, and department heads to align contractor utilization with organizational needs. 
  • Oversee and administer 3E’s policies and guidance for managers who oversee contractors, partnering with HR where relevant to ensure consistency in our practices across all colleagues 
  • Develop new processes as needed to support the extended workforce function as it evolves 

  • Onboarding, Offboarding, and Training 
  • Facilitate the onboarding and offboarding processes for contractors, ensuring compliance with company policies and proper setup in all necessary systems. Partner with IT, HR, and departmental stakeholders to streamline contractor transitions. 

  • Manage Extended Workforce Vendor Performance and Compliance 
  • Develop and utilize a vendor scorecard to track performance and compliance, escalating issues to Senior and Executive leadership as appropriate to ensure continuous service delivery 
  • Continuously evaluate 3E’s Extended Workforce Program, identifying and implementing opportunities for improvement to drive ongoing maximize efficiency and effectiveness of our processes and systems 
  • Partner with legal and compliance to ensure contractor processes adhere to all applicable legal and regulatory requirements, including confidentiality agreements, IP protection, and regional labor laws.  
  • Escalate contractor-related compliance issues to leadership, legal, and compliance teams promptly and facilitatetimely resolution. 

  • Additional Responsibilities 
  • Complete all responsibilities as outlined in the annual Performance Plan 
  • Perform duties with or without reasonable accommodation 


What Makes You a Great Fit
  • Minimum of 3 years of experience in talent acquisition, vendor management, or business analysis with a strong focus on operations and process optimization Experience documenting and improving business processes (LEAN experience a plus) 
  • Being scrappy, resourceful, and focused on solving problems and building process
  • Ability to work in a dynamic organization
  • Excellent communication skills, ideally within a global organization/team
  • Microsoft Office - especially Excel (vlookups, pivot tables, etc.)
  • Candidates residing within the Eastern Time Zone are strongly preferred.


Pay Transparency:

The anticipated salary range for this position is $70,000 - $80,000 per year. The final offer will depend on several factors, including the successful candidate’s skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.

 

In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.


Our US Benefits Include:

Health, dental, and vision insurance

Life insurance and disability coverage

Generous PTO accrual and paid parental leave

401(k) plan with company matching

Employee assistance program

Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)


Disclosures:

3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to recruiting@hr.3eco.com


Visit us at https://www.3eco.com/ 


Follow us at https://www.linkedin.com/company/3e-safer-world/


Privacy Policy and Candidate Privacy Notice


Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means. 

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Average salary estimate

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$70000K
$80000K

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What You Should Know About Vendor and Workforce Program Manager, 3E

At 3E, we're passionate about enabling a safer, more sustainable world, and we're currently on the lookout for a Vendor and Workforce Program Manager to join our team in Bethesda, Maryland! This isn’t just a job; it’s an opportunity to play a crucial role in overseeing our extended workforce. In this position, you will leverage your project and program management skills to manage contractor records, monitor spending, and develop strong relationships with our finance and HR teams. You’ll be the go-to person for all contractor-related inquiries, ensuring that our suppliers and internal teams are aligned with our goals. What makes this role exciting is the chance to set up processes from the ground up, all while promoting compliance and efficiency. We want someone who's organized and scrappy, who loves solving problems and streamlining operations. You’ll be responsible for onboarding, offboarding, and vendor performance evaluations, working closely with legal teams to uphold contract compliance. If you're someone who thrives in a dynamic environment and enjoys making a significant impact, this position at 3E could be your next great adventure! Plus, with generous benefits and a commitment to diversity and inclusion, you'll find a supportive environment where your contributions truly matter. Ready to shape the future with us?

Frequently Asked Questions (FAQs) for Vendor and Workforce Program Manager Role at 3E
What are the responsibilities of a Vendor and Workforce Program Manager at 3E?

As a Vendor and Workforce Program Manager at 3E, your primary responsibilities will include maintaining comprehensive records of our extended workforce, managing contractor status and contractual milestones, and monitoring contractor spending in relation to budgetary constraints. Your role will also encompass serving as the main point of contact for contractor-related queries, which involves collaborating with finance, HR, and legal departments to ensure seamless contractor utilization aligned with corporate needs.

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What qualifications are required for the Vendor and Workforce Program Manager position at 3E?

To qualify for the Vendor and Workforce Program Manager role at 3E, candidates should possess a minimum of three years of experience in talent acquisition, vendor management, or business analysis with a strong focus on operations and process optimization. Proficiency in Microsoft Office, particularly Excel, is crucial, along with excellent communication skills, especially within a global organizational context. LEAN experience in documenting business processes would be an added advantage.

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What does the onboarding process look like for contractors managed by 3E?

At 3E, the onboarding process for contractors involves ensuring compliance with company policies and facilitating their proper setup in necessary systems. The Vendor and Workforce Program Manager will partner closely with IT and HR to streamline this transition, ensuring that both contractors and internal teams have a seamless experience that aligns with 3E's operational standards and goals.

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How does the Vendor and Workforce Program Manager ensure compliance with legal requirements at 3E?

The Vendor and Workforce Program Manager at 3E is tasked with developing and maintaining compliance with applicable legal and regulatory requirements, which includes managing confidentiality agreements, IP protection, and regional labor laws. Coordination with legal teams is essential to escalate contractor-related compliance issues promptly and facilitate timely resolutions, ensuring that all processes adhere to organizational and legal standards.

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What are the performance tracking methods used by 3E for contractor efficiency?

3E employs comprehensive performance tracking methods, including the development of a vendor scorecard that monitors contractor performance and compliance. This scorecard helps identify areas for improvement and escalates issues to senior leadership if necessary, ensuring that contractors consistently meet performance expectations and that 3E's Extended Workforce Program remains effective and efficient.

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Common Interview Questions for Vendor and Workforce Program Manager
Can you describe your experience with vendor management?

When discussing your experience with vendor management, highlight examples that showcase your abilities in maintaining relationships, monitoring performance metrics, and ensuring compliance with contractual obligations. Discuss specific instances of how you’ve identified issues and collaborated with vendors to resolve problems effectively.

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How do you prioritize your tasks when managing multiple contractors?

In your response, explain your method for prioritizing tasks, perhaps mentioning tools or approaches you use, such as project management software. Provide scenarios where you’ve had to juggle multiple contractors and how you ensured that critical deadlines were met without compromising quality.

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What processes have you implemented to improve workforce management?

Share specific processes you’ve implemented that led to measurable improvements in workforce management. Discuss how you identified areas needing optimization and the steps you took to enhance efficiency, perhaps using methodologies like LEAN for process improvement.

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How do you handle contractor performance issues?

Discuss your approach to addressing contractor performance issues, emphasizing clear communication, timely feedback, and collaboration with the contractor to identify solutions. Give examples of how you’ve successfully resolved such situations in a previous role, ideally resulting in improved performance outcomes.

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What metrics do you track to measure contractor performance?

In your answer, specify the key performance metrics you monitor, such as contractor compliance rates, project completion timelines, and budget adherence. Provide insights into how you use this data to inform decisions or adjustments within the vendor management strategy.

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Can you explain your experience with contractor onboarding?

Detail your experience with contractor onboarding processes, including how you ensure compliance with company policies and smooth integration into teams. Highlight any specific tools or methodologies you've utilized to facilitate effective onboarding, as well as any training programs you've developed.

Join Rise to see the full answer
How do you ensure compliance with labor laws when managing contractors?

Discuss your knowledge of labor laws relevant to contractor management and the systems you have or would implement to ensure compliance. Emphasize the importance of staying updated on legal changes and how you communicate this information to relevant stakeholders.

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Describe a time when you had to resolve a conflict between a contractor and the company?

Provide a specific example of a conflict you managed, outlining the situation, your approach to resolution, and the outcomes. Highlight your communication skills and ability to mediate effectively while ensuring that company interests were maintained.

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What tools and software are you familiar with for managing extended workforces?

Mention any project management, contractor management, or analytics tools you have used in your previous roles. Outline your proficiency with Microsoft Excel, and discuss how you leverage software to enhance project efficiency and workforce oversight.

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How would you handle budget tracking for contractor expenses?

Discuss your methodology for budget tracking, including forecasting costs, regular expense reviews, and adjusting forecasts in response to changing circumstances. Highlight tools you may use for tracking and reporting, emphasizing your attention to detail and proactive management.

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About 3E 3E™, delivers intelligent compliance solutions that empower companies to reduce risk, drive continuous improvement and create new growth opportunities. For 30 years 3E has provided clients with the expertise, content, live 24-7-365 EHS s...

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Full-time, on-site
DATE POSTED
December 6, 2024

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