AA Administrative Assistant
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Location
About the job
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Location
About the job
Job summary
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.
We are looking for a friendly, well-organised and adaptable AA Administration Assistant to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and Administrative staff here at HMS Nelson, Portsmouth.
This a full-time role for 37 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.
Does this sound like the role for you? If so, we would love to hear from you!
Job description
The HMS Nelson Medical Centre provides comprehensive general practice and occupational health services to all of the military personnel either employed within the Naval Base or the Southern Region. It also prepares military medical personnel for their deployed roles.
As the successful post holder you will be working as a member of the DPHC team, helping to provide a comprehensive, efficient and effective service in accordance with Ministry of Defence (MOD) and DPHC policies and procedures.
Person specification
Main duties of the role include but are not limited to:
- Ensuring hospital appointment letters are scanned, attached to relevant Defence Medical Information Capability Programme (DMICP) record and a copy is emailed to patients.
- Emailing any referrals that cannot be processed using the Electronic Referral System (ERS), as directed by the Administrative Officer (AO) and/or Leading Medical Assistant (LMA).
- Producing and maintaining desk instructions for all responsibilities and tasks undertaken.
Please refer to the attached Terms of Reference for a full list of duties.
Essential Criteria
- Must have good communication skills and be Information Technology (IT) literate.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Delivering at Pace
- Working Together
- Making Effective Decisions
- Communicating and Influencing
Benefits
- A culture encouraging inclusion and diversity
- A Civil Service pension
- Free on-site parking
- Training and development opportunities
- Access to a variety of high street discounts and savings
Things you need to know
Selection process details
This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
This post does not offer any assistance with relocation allowances.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
We protect the security, independence and interests of our country at home and abroad. We work with our allies and partners whenever possible. Our aim is to ensure that the armed forces have the training, equipment and support necessary for their ...
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