Retail Sales Associate (In-Store Sales & Customer Service)

Join Us Today!

Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer—apply now and take the next step towards a rewarding career!

Work-Life Balance:

• No Sundays: Enjoy a consistent schedule with no work on Sundays.
• Convenient Hours: With store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM; 37.5 Hour Work Week
• Paid Holidays: Celebrate eight paid holidays throughout the year.
• Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
• Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.

Rewards and Benefits:

• Competitive Compensation: The starting base compensation for this position is $12.99 to $16.56 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
• Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.
• AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
• Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
• 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.

What You'll Do:

As a Retail Sales Associate, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. Your responsibilities will include:

• Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Serve as backup: By assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable. 

Minimum Qualifications:

• Sales Savvy: Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public: designation or willingness to obtain with 6 months of employment.
• Geography Skills: basic geography knowledge is beneficial.
• High School Diploma/GED: A minimum educational requirement to join our team.
• Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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