Manager, Accounts I

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

The Account Manager I serves as the primary point of contact who partners with Business Owners and stakeholders across the organization to provide high-level strategic, compliance and operational counsel for all sponsorship/exhibit/membership (SEM) needs.  By providing effective support, the Account Manager I helps to deliver effective and compliant corporate and regional engagements to meet strategic and tactical business needs as well as support the disease state awareness education for our colleagues, the industry, patients, and HCO/Customers.

The Account Manager develops strong relationships with all cross-functional partners and Business Owners to educate them on the SEM processes and ensure all global and US compliance requirements are met. This role is viewed as the SME for Sponsorship/Exhibit/Membership processes, understanding all aspects and nuances of the sponsorship process.  Serves as point of contact for audits as it relates to area of expertise.

Responsibilities

• Fosters long term partnerships and serves as the point of contact for all of AbbVie and its subsidiaries to take responsibility for all aspects associated with global Third-Party Engagements to support business goals and objectives along with its footprint in the landscape of the related disease state.
• Reviews and approves SEM requests to ensure a legitimate business need exists for the industry event being sought including working with our legal team to negotiate Legal Redlines.
• Responsible for timely communication of status and issues that could impact timelines.
• Proactively looks for ways to improve and streamline internal processes.
• Drives implementation of process changes and system assessment as well as Business Owner training.
• Successfully builds strong productive, mutually beneficial relationships while enhancing collaboration with peers, internal stakeholders and external partners.  
• Responsible for compliance with country-specific laws, company and departmental policies and procedures for interacting with HCO’s, GPOs, Non-Profits, and Patients globally in the SEM space.
• Provides solutions and contingency plans to facilitate business success. Demonstrates authority and decision-making ability.
• Provides solutions and contingency plans to facilitate business success. Demonstrates authority and decision-making ability.
• Leverages knowledge of customer’s goals/priorities and is a strong partner to support those strategies and objectives. Holds self and team accountable for driving results that align with the SEM center of excellence.

• Ability to produce clear, concise, and professional communications to business owners and external HCOs/Customers.
• Ability to communicate schedules to Business Owners and coordinate activities to ensure business needs and compliance requirements are met.
• Excellent communication skills: written, presentation and oral that persuades and gains understanding and alignment with others in a professional tone, strong ability to read and display professional non-verbal cues with others, and able to influence and communicate with various levels of the organization.  
• Ability to prioritize and multi-task in a fast-paced environment.
• Willing to take on additional responsibilities and demonstrate ability to multitask and manage multiple small to large projects in a cross-functional environment.
• Ability to present and explain complex information in a way that establishes rapport, persuade others and gains understanding and alignment.
• Must demonstrate professionalism, strong customer focus, and ability to not only manage but exceed customer expectations.
• Demonstrates thorough understanding of all requirements associated with Sponsorships, Exhibits, and Memberships (SEM).
• Provides solutions and contingency plans to facilitate business success. Demonstrates authority and decision-making ability.
• Leverages knowledge of customer’s goals/priorities and is a strong partner to support those strategies and objectives. Holds self and team accountable for driving results that align with the SEM center of excellence.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

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AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html