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National Sales Trainer, Psychiatry - job 3 of 4

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The National Sales Trainer, Sales Training – Psychiatry, is responsible for facilitating training programs across all phases of training, and developing, maintaining, and implementing training content and programs. This position reports to the Associate Director of Sales Training - Psychiatry.

Contributions to the Psychiatry sales team’s success is achieved through proactively partnering with key stakeholders across various departments, including the sales training team, marketing, sales leadership, and enterprise training teams, to create and implement training materials and programs. These materials and programs address identified field sales needs, support key marketing initiatives, enhance product knowledge, improve overall selling skills, and support the ongoing developmental needs of the Psychiatry sales team.

Main Areas of Responsibilities

  • Facilitate all Psychiatry training classes, Insights Discovery, and RD/DM meetings in both live and virtual environments.
  • Mentor, coach, and develop newly hired sales representatives during the new representative training program.
  • Participate in, and at times lead, the design, development, and implementation of training programs and NSM workshops.
  • Partner with key stakeholders, including sales training team, marketing team, and field sales leaders, to ensure training content is relevant for all training needs across all phases of training. 
  • Participate in, and at times lead, submission of training materials through the Medical/Legal/Regulatory/Compliance process to ensure all materials are up to date, reflect current strategic imperatives, and are approved.  
  • Manage agendas and learning curriculum within digital learning platforms in partnership with the training team, digital learning team, and Psychiatry Training Associate Director to ensure agendas, content, and curriculum within digital platforms are current for all training classes.
  • Consistently assess training and development needs of the sales force through developing and maintaining relationships with sales leadership. Develop training resources relevant to those needs to ensure the long-term development of the Psychiatry sales team.
  • Build and leverage connections with enterprise training colleagues to enhance the department and enterprise-wide training programs.
  • Travel requirements for the role consist of periodic travel for department-related meeting participation and RD/DM and NSM facilitation.

Qualifications

  • Bachelor’s degree or higher is required.
  • Minimum of 5 years pharmaceutical industry sales experience.
  • Strong clinical expertise in Psychiatry preferred.
  • Top performance in current role is required (top 50% salesforce performance sustained over time; top 25% preferred) with current supervisor recommendation.
  • Experience in presenting and facilitating to groups of various sizes and tenure.
  • Experience with successful project development, management, and execution.

 

Essential Skills and Abilities:

Maintain expert level understanding of therapeutic area, managed markets, and selling skills. Excellent facilitation, coaching, and influencing skills. Excellent time management, project management, and organizational skills. Manage, prioritize, and execute a diverse mix of responsibilities, with a high attention to detail. Excellent verbal and written communication skills. High sense of awareness and emotional intelligence. Excellent business acumen, analytics assessment, and critical thinking skills. Proactively identify opportunities, find resolutions and act on resolutions. Strong interpersonal skills to establish positive, productive team and enterprise-wide business partnerships. Ability to adapt to changing work dynamics based upon business priorities. Consistently develop self. Self-motivated and strong accountability to meet deadlines.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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What You Should Know About National Sales Trainer, Psychiatry, AbbVie

At AbbVie, the National Sales Trainer for Psychiatry is pivotal in shaping the future of our sales teams. Located in the vibrant community of Branchburg, NJ, this role is perfect for someone passionate about education, sales, and making a genuine impact on the lives of others. As the National Sales Trainer, you will be responsible for facilitating immersive training programs designed to unlock the potential of our sales professionals. Partnering with marketing and sales leadership, you will develop and implement training content that resonates with our team's needs. Your knowledge will help refine their selling skills, enhance product knowledge, and support ongoing development, ensuring they shine in the competitive psychiatric field. You'll mentor new hires and lead both live and virtual training classes, making a real difference from day one. Engaging with various stakeholders, you will ensure that our training materials are not only up-to-date but also reflective of current strategies and regulations. With travel opportunities, you’ll engage with teams across different markets, fostering connections that strengthen our sales force. If you have a Bachelor’s degree, over five years of experience in pharmaceutical sales, and a desire to nurture budding talent, this role at AbbVie could be your perfect next step. Join us in our mission to transform lives through innovative solutions in the health sector and become an essential pillar of our Psychiatry sales team.

Frequently Asked Questions (FAQs) for National Sales Trainer, Psychiatry Role at AbbVie
What are the key responsibilities of a National Sales Trainer at AbbVie?

The National Sales Trainer at AbbVie is responsible for designing and facilitating comprehensive training programs aimed at enhancing the skills of the Psychiatry sales team. This includes conducting training sessions, mentoring new representatives, and collaborating with marketing and sales leadership to create relevant materials that meet the evolving needs of the field.

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What qualifications are required for the National Sales Trainer position at AbbVie?

Candidates for the National Sales Trainer role at AbbVie should have at least a Bachelor’s degree and a minimum of five years of experience in the pharmaceutical sales industry. Strong clinical expertise in Psychiatry is preferred, alongside proven success in previous sales roles, effective communication, and coaching skills.

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How does the National Sales Trainer contribute to the success of the Psychiatry sales team at AbbVie?

The National Sales Trainer contributes significantly to the success of the Psychiatry sales team by developing customized training programs that enhance product knowledge, selling skills, and overall team performance. Their efforts ensure that team members are well-equipped to meet their targets and adapt to market changes.

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What skills are essential for a National Sales Trainer at AbbVie?

Essential skills for the National Sales Trainer position at AbbVie include excellent verbal and written communication, strong project management capabilities, and a deep understanding of the Psychiatry therapeutic area. Additionally, good interpersonal skills and the ability to foster strong team dynamics are crucial for effective coaching and mentoring.

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What is the travel requirement for the National Sales Trainer role at AbbVie?

The National Sales Trainer position at AbbVie does involve periodic travel. This travel is typically for participation in department-related meetings and the facilitation of various training events, providing opportunities to connect with sales teams across different regions.

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Common Interview Questions for National Sales Trainer, Psychiatry
What strategies would you implement as a National Sales Trainer to enhance the training experience?

As a National Sales Trainer, I would implement interactive training methods, such as role-playing and hands-on experiences, to engage participants actively. Additionally, I would continuously gather feedback from trainees to refine and adapt programs, ensuring relevance and effectiveness.

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How would you assess the training needs of the Psychiatry sales team?

To assess the training needs of the Psychiatry sales team, I would engage in regular communications with sales leaders and use performance metrics to identify skill gaps. Conducting surveys and feedback sessions with team members would also be crucial for understanding their specific needs.

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Can you describe your approach to coaching new sales representatives in Psychiatry?

My approach to coaching new sales representatives involves personalized mentorship, where I focus on their strengths and areas for improvement. I would provide ongoing support through one-on-one sessions, fostering an environment of open communication, and encouraging them to ask questions and seek assistance.

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What experience do you have in developing training materials?

I have significant experience in developing training materials tailored to specific audiences. This includes collaborating with subject-matter experts to ensure content accuracy and relevance, as well as utilizing various formats like digital platforms and interactive workshops to engage different learning styles.

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How do you stay updated on the latest developments in Psychiatry?

I stay updated on the latest developments in Psychiatry by subscribing to industry journals, attending relevant conferences, and participating in professional networks. Continuous learning helps me ensure that our training content is current and reflects the latest clinical practices.

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Describe a challenging situation you've faced as a trainer and how you handled it.

In a previous role, I faced resistance from a group of sales representatives during a training session. I handled it by addressing their concerns directly, encouraging open dialogue, and adjusting the training approach to incorporate their feedback, which ultimately led to increased engagement and participation.

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What tools do you use to measure the effectiveness of training programs?

I utilize a combination of qualitative feedback from trainees, performance metrics before and after training, and follow-up assessments. This multi-faceted approach allows me to gauge overall effectiveness and make informed adjustments for future programs.

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How do you ensure that training content aligns with corporate strategies?

I ensure that training content aligns with corporate strategies by collaborating closely with key stakeholders, including marketing and sales leadership. Regular check-ins allow us to maintain alignment and adapt content in response to strategic shifts.

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Can you give an example of your success in improving sales performance through training?

In my last position, I revised the training curriculum based on performance data, resulting in a significant increase in sales within three months. By focusing on practical selling techniques and incorporating real-world scenarios, I helped representatives boost their confidence and effectiveness in the field.

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What motivates you to succeed as a National Sales Trainer?

I am motivated by the opportunity to make a meaningful impact on the careers of sales representatives. Seeing them grow, develop their skills, and ultimately succeed in their roles drives my passion for training and reinforces my commitment to the mission at AbbVie.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
March 11, 2025

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