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Senior AEM Web Content Author

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The AEM content Author is a team member of the Digital Lab Consumer Channels team within AbbVie’s US Commercial Digital Lab.

This role will be responsible for authoring in, updating, and publishing web pages and components within Adobe Experience Manager platform across portfolio for our Brand marketing websites and customer apps.

The Author will manage/work with copy, images, videos, PDFs, SEO metadata, and tagging to implement the sites. The Web Content Author will be responsible for publishing and maintain content updates to various websites. All authoring will be done in adherence to content requirements and input from marketers, creative agencies and team leads.

  • Create web pages and author in components within Adobe Experience Manager (AEM) based on requirements documentation provided by the Web specialist.
  • Implement re-usable components and experience fragments to streamline the authoring process.
  • Work closely with QA partners to ensure perfect execution of project briefs.
  • Manage assets within Adobe Digital Asset Manager.
  • Collaborate in a cross functional team throughout the workday.
  • Identify, troubleshoot, and document browser/platform compatibility issues and standards.
  • Collaborate and partner with Web specialists and the broader channels team members
  • Edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels and messaging, error messages, contextual help, alert messages and FAQs.
  • Work in a cross-channel environment, authoring content for desktop/laptop and mobile devices.
  • Work with Platform Team to ensure all documentation for go lives is accurate and ready for production.

Key AbbVie Leadership Competencies:

  • Positive “all for one” approach to team deliverables and priorities.
  • Builds strong relationships to enable higher performance.
  • Learns, fast, grasps the “essence” and can change course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment and open to suggestions.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Qualifications

  • Bachelor’s Degree required
  • 5+ years of experience contributing to enterprise websites using Adobe Enterprise Manager (AEM) for authoring/updating content
  • 5+ years authoring CSS changes in an enterprise website capacity
  • Familiarity with Adobe Creative Cloud UI & UX applications (Xd, InD, Figma, Photoshop, etc.)
  • Competency with web UX conventions and standards, including accessibility and SEO
  • General knowledge of web technologies such as HTML, CSS, JavaScript, etc.
  • Ability to troubleshoot web front-end functionality issues, cross browser and device issues
  • MS Office Suites background (Word, Excel, PowerPoint, etc.).
  • Exposure to Agile development process preferred
  • Experience in pharmaceuticals or another highly regulated industry required
  • Experience with Workfront is a plus

Competencies:

  • Self-motivated individual with excellent interpersonal skills
  • Excellent organizational/time management, planning/prioritization skills and troubleshooting skills
  • Requires strong collaboration and people skills to be effective managing through a highly matrixed organization
  • Attention to detail and follow-through on execution.
  • Comfortable juggling multiple, concurrent with tight deadlines
  • Excellent judgment and the ability to handle escalated situations
  • Proven ability to build relationships and work independently
  • Professional manner and approach in working within a team
  • Acumen for how digital agencies operate: scope of work process/mgmt., timelines
  • Inquisitive, strong analytical skills, including the ability to infer and apply learnings.
  • Outstanding communicator and comfortable interacting with a diverse group of technical and non-technical people

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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CEO of AbbVie
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Richard A. Gonzalez
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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
November 24, 2024

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What You Should Know About Senior AEM Web Content Author, AbbVie

Are you an experienced Senior AEM Web Content Author looking for your next exciting challenge? Look no further than AbbVie, where we are dedicated to discovering innovative medicines that address critical health challenges. As part of our dynamic Digital Lab Consumer Channels team in Mettawa, IL, you'll dive into the world of Adobe Experience Manager, crafting and updating web content for our brand marketing websites and customer applications. With your expertise in HTML, CSS, and SEO, you’ll create engaging web pages and components, ensuring a seamless user experience across devices. Your role isn't just about content management; it involves collaborating closely with cross-functional teams, managing digital assets, and troubleshooting any issues that arise. We value teamwork and innovation, encouraging you to embrace new ideas that enhance our projects. You'll have the autonomy to edit a variety of content, supportive of AbbVie’s mission to improve patient lives. If you're driven, detail-oriented, and ready to raise the bar in web content management, join us at AbbVie and help us make a significant impact in healthcare!

Frequently Asked Questions (FAQs) for Senior AEM Web Content Author Role at AbbVie
What are the responsibilities of a Senior AEM Web Content Author at AbbVie?

As a Senior AEM Web Content Author at AbbVie, you'll be responsible for authoring, updating, and publishing content on our brand marketing websites using Adobe Experience Manager (AEM). Your role includes managing assets, collaborating with cross-functional teams, and ensuring site compliance with content regulations. You'll also troubleshoot issues and work closely with QA partners, which is essential for delivering high-quality digital experiences.

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What qualifications are needed for the Senior AEM Web Content Author position at AbbVie?

To qualify for the Senior AEM Web Content Author position at AbbVie, candidates should possess a Bachelor’s Degree with at least 5 years of experience using Adobe Experience Manager for enterprise websites. Familiarity with web technologies such as HTML, CSS, and JavaScript, alongside strong organizational and collaboration skills, is crucial for success in this role.

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How does collaborating with cross-functional teams work for Senior AEM Web Content Authors at AbbVie?

Collaboration is a vital aspect of the Senior AEM Web Content Author role at AbbVie. You’ll work with marketing teams, creative agencies, and QA partners to deliver projects effectively. Your teamwork should drive innovation and high performance, ensuring that every web page and digital asset meets our strategic goals and enhances the user experience.

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What is the culture like for Senior AEM Web Content Authors at AbbVie?

The culture at AbbVie is one of teamwork, innovation, and integrity. As a Senior AEM Web Content Author, you'll find a supportive environment that values ideas and feedback. We encourage you to challenge the status quo and embrace a learning mindset, contributing to a culture where creativity and collaboration lead to making a significant impact in healthcare.

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What kind of projects can Senior AEM Web Content Authors at AbbVie expect to work on?

At AbbVie, Senior AEM Web Content Authors can expect to work on diverse projects that include developing marketing pages, enhancing customer applications, and maintaining engaging digital content. Your expertise in AEM will enable you to implement reusable components and streamline processes, making a direct impact on how we communicate with our audience.

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What tools and technologies should Senior AEM Web Content Authors at AbbVie be familiar with?

Senior AEM Web Content Authors at AbbVie should be proficient in Adobe Experience Manager and familiar with Adobe Creative Cloud applications such as Photoshop, Figma, and InDesign. A solid understanding of web UX conventions, SEO practices, and general web development technologies like HTML and CSS is also crucial for success in this role.

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What makes AbbVie a great place to work for Senior AEM Web Content Authors?

AbbVie stands out as a great place for Senior AEM Web Content Authors due to its commitment to innovation and employee development. The organization supports a culture of collaboration and inclusion, where your contributions are valued, and your professional growth is encouraged. Being part of a company that aims to improve patient lives is not just rewarding, it's meaningful.

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Common Interview Questions for Senior AEM Web Content Author
What is your experience with Adobe Experience Manager and how have you utilized it in past roles?

Discuss specific projects where you utilized Adobe Experience Manager to develop and manage web content. Highlight your process, challenges you overcame, and how your contributions enhanced the user experience. Be sure to showcase your understanding of AEM components and your familiarity with best practices.

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Can you explain the importance of SEO when authoring content for websites?

SEO is crucial as it determines how easily users can find your content online. Explain your approach to optimizing content, including keyword research, metadata management, and maintaining best practices for on-page SEO. Include examples of improved traffic or engagement metrics as a result of your optimization efforts.

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Describe a time you managed a challenging project as a Senior AEM Web Content Author.

Share a specific example that illustrates a challenging project, detailing the scope, your role, and the ultimate outcome. Highlight your planning, communication, and troubleshooting skills, as well as how you collaborated with others to meet project goals while adhering to deadlines.

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How do you ensure quality and consistency in the content you publish?

Discuss your rigorous review process and collaboration with QA teams to ensure content is error-free and meets all guidelines. Mention tools or practices you use, like content checklists, peer reviews, or testing across different devices and browsers to maintain quality and consistency.

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How do you prioritize tasks when working on multiple projects simultaneously?

Explain your time management strategy, including how you assess project timelines, set priorities based on urgency and importance, and communicate effectively with your team. Provide examples of tools or methodologies you use to keep organized and meet deadlines.

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What techniques do you use to troubleshoot website functionality issues?

Share your approach to troubleshooting issues, which may include identifying patterns, using debugging tools, and collaborating with technical teams for support. Use a specific example to demonstrate how you successfully resolved a past issue and what you learned from that experience.

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Can you provide an example of a web component you've created using Adobe Experience Manager?

Walk through a specific component you've built or modified in AEM, detailing the requirements, the development process, and any challenges you faced. Explain how it improved user experience or efficiency in content management.

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How do you keep up with the latest trends and best practices in web content management?

Mention any sources you follow, such as industry blogs, webinars, or professional groups. Discuss how you apply new knowledge to your work and how it has positively influenced your projects or improved your processes.

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What strategies do you use to maintain cross-browser compatibility for web content?

Explain your methodology for testing designs and functionality across browsers and devices to ensure a seamless user experience. Share tools you utilize for testing and examples of past challenges you faced in achieving compatibility.

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What do you believe is the most important aspect of collaboration in a cross-functional team?

Discuss the significance of clear communication, active listening, and flexibility in a collaborative environment. Provide an example of how you successfully worked in a cross-functional team, highlighting the role you played and the result of your teamwork.

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