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Specialty Representative, Gastroenterology - Salt Lake City, UT

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography covers the state of Utah and parts of Idaho. 

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
  • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.
    Offers innovative ideas and solutions to maximize business opportunities to address challenges.
  • Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.
  • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

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What You Should Know About Specialty Representative, Gastroenterology - Salt Lake City, UT, AbbVie

Join AbbVie as a Specialty Representative in Gastroenterology in Salt Lake City, UT, and be a pivotal part of delivering transformative health solutions. In this exciting role, you'll take the reins on executing brand strategies tailored for the gastroenterology field, all while focusing on building strong relationships with healthcare providers and patients alike. Your mission? To deliver exceptional sales performance, meet and exceed marketing objectives, and solidify AbbVie's standing as a trusted resource within the community. As you develop and implement tailored call plans to optimize customer engagement, you'll also build a deep understanding of the market landscape and adapt strategies as needed. Your knack for problem-solving and navigating customer needs will be vital to nurturing relationships that help achieve powerful win-win solutions. You'll have the opportunity to leverage your expertise, collaborate with cross-functional teams, and continually elevate your professional acumen—all while making a substantial impact on patients' lives. If you have a passion for helping others and meeting challenging sales goals, AbbVie is looking for you to join our innovative team!

Frequently Asked Questions (FAQs) for Specialty Representative, Gastroenterology - Salt Lake City, UT Role at AbbVie
What are the main responsibilities of the Specialty Representative in Gastroenterology at AbbVie?

As a Specialty Representative in Gastroenterology at AbbVie, your primary responsibilities will include executing brand strategies, delivering on sales performance metrics, and cultivating strong relationships with specialty physicians. You will manage a defined territory, engage in consultative selling, and ensure that all interactions focus on providing value to patients and providers. Additionally, you'll leverage market intelligence to maximize opportunities in your area.

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What qualifications are required for the Specialty Representative position at AbbVie?

The Specialty Representative role at AbbVie generally requires a Bachelor's degree in health, sciences, or a related field. However, significant relevant industry experience can substitute for formal education. Candidates should ideally possess a solid track record in sales within the pharmaceutical or health sectors and exhibit strong presentation and critical thinking skills.

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How does AbbVie support the career growth of its Specialty Representatives in Gastroenterology?

AbbVie is committed to the professional development of its Specialty Representatives in Gastroenterology. This includes providing access to ongoing training programs, mentorship opportunities, and resources to stay updated with industry developments. By fostering a growth-oriented environment, AbbVie encourages its representatives to expand their skills, leadership potential, and career trajectory.

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What skills are essential for success as a Specialty Representative at AbbVie?

Essential skills for success as a Specialty Representative at AbbVie include excellent communication, strategic thinking, and problem-solving capabilities. Strong sales acumen coupled with the ability to build trust and rapport with healthcare professionals is crucial. Additionally, staying adaptable to market changes and customer needs will ensure effective execution of brand strategies in a competitive landscape.

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What is the company culture like at AbbVie for Specialty Representatives?

At AbbVie, the company culture for Specialty Representatives is built on collaboration, integrity, and innovation. Employees are encouraged to share ideas, celebrate successes, and contribute to a supportive team environment. AbbVie values diversity and inclusion, ensuring that all employees feel respected and empowered to perform at their best.

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Common Interview Questions for Specialty Representative, Gastroenterology - Salt Lake City, UT
Can you explain your approach to building relationships with healthcare providers as a Specialty Representative?

When building relationships with healthcare providers, I focus on understanding their unique needs and demonstrating how our solutions can address their challenges. I leverage consultative selling techniques to listen actively and provide tailored recommendations, ensuring the conversation is beneficial for both parties.

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What strategies do you use to meet or exceed sales targets in your territory?

To meet or exceed sales targets, I set clear objectives using the SMART framework, analyze market trends, and prioritize high-potential accounts. I regularly evaluate my performance to adapt strategies based on real-time feedback and maintain proactive communication with my team and customers.

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How do you handle objections from healthcare professionals during sales calls?

Handling objections effectively involves listening carefully to the concerns raised and addressing them with factual information and empathy. I aim to validate their viewpoint while presenting data that showcases the benefits of our products. Crafting a logical call to action often helps navigate the conversation back to a positive outcome.

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Describe a time when you had to adapt your sales approach. What was the outcome?

In a previous role, I encountered a healthcare provider who preferred evidence-based discussions over promotional pitches. I adapted my approach by presenting clinical data in a clear, accessible manner. This shift not only built trust but ultimately led to an increase in product uptake within that practice.

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What can you tell us about the importance of market intelligence in your role as a Specialty Representative?

Market intelligence is crucial as it helps us understand competitive landscapes, customer needs, and emerging trends. It enables me to tailor my approach to better address the challenges faced by healthcare providers and ensures that our messaging remains relevant and impactful.

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How do you stay informed about developments in the Gastroenterology field?

I stay informed by subscribing to medical journals, attending relevant conferences, and engaging with thought leaders in the Gastroenterology community. Regular training and collaboration with AbbVie’s medical affairs team also ensure that I am up-to-date with the latest research and treatment options.

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What role do teamwork and collaboration play in achieving sales goals?

Teamwork and collaboration are vital in achieving sales goals, as sharing insights and strategies among colleagues amplifies effectiveness. Collaborating with marketing and training teams helps ensure alignment in messaging while combining strengths fosters a more impactful approach to market engagement.

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Can you discuss your experience with using CRM tools and business analytics?

I have extensive experience using CRM tools to track interactions, analyze sales data, and manage customer relationships. Leveraging business analytics enables me to identify trends, optimize my call schedules, and enhance overall territory management, ensuring that I operate at peak efficiency.

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How would you differentiate AbbVie’s value proposition to healthcare providers?

Differentiating AbbVie’s value proposition involves articulating the unique benefits of our products, supported by robust clinical evidence and real-world outcomes. I focus on building strong, trustworthy relationships and emphasize AbbVie’s commitment to patient-centered solutions and innovative therapies.

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What motivates you to succeed as a Specialty Representative?

My primary motivation comes from knowing that I am contributing to better patient outcomes. The challenge of achieving sales objectives and the satisfaction of building lasting relationships with healthcare providers drive my passion for this role.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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March 13, 2025

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