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Specialty Representative, Psychiatry - Mentor, OH - job 2 of 3

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. 

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. 

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. 
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. 
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. 
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. 
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. 
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. 
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment 

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required 
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required 
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. 
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. 
  • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. 
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. 
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. 
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). 
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials 
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. 
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. 

Key Stakeholders  

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. 
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. 

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$77500 / YEARLY (est.)
min
max
$65000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialty Representative, Psychiatry - Mentor, OH, AbbVie

As a Specialty Representative for Psychiatry in Mentor, OH with AbbVie, you'll be stepping into a pivotal role that combines relationship management and strategic sales. At AbbVie, we pride ourselves on developing innovative medicines that make a significant impact in healthcare. Your primary focus will be executing our brand strategy in the field, where you'll be responsible for maximizing our sales performance within your assigned territory. Expect to engage with healthcare providers, understanding their needs while establishing meaningful relationships to enhance brand awareness of our psychiatric solutions. You'll conduct pre-call planning, handle objections with finesse, and develop call plans that optimize access to key customers. Collaboration is key—share insights with your team to align strategies and anticipate market changes. With a passion for meeting customer expectations, your role will involve deploying your expertise in the pharmaceutical landscape to ensure AbbVie’s offerings are seen as invaluable to the healthcare ecosystem. A degree in a relevant field is preferred, backed by your experience in sales and a deep understanding of the therapeutic area. As you drive your own vehicle and represent AbbVie, you'll exemplify our commitment to ethical practices, all while forging ahead in your career. If you are looking to contribute to a company that values integrity and innovation, we would love to hear from you!

Frequently Asked Questions (FAQs) for Specialty Representative, Psychiatry - Mentor, OH Role at AbbVie
What responsibilities can I expect as a Specialty Representative in Psychiatry at AbbVie?

As a Specialty Representative in Psychiatry at AbbVie, your responsibilities will include executing brand strategies, managing sales performance, and building strong relationships with healthcare providers. You'll be involved in planning and executing sales calls, managing objections, and ensuring a strong understanding of customer needs to maximize both short and long-term sales performance.

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What qualifications do I need to apply for the Specialty Representative position at AbbVie?

To qualify for the Specialty Representative position at AbbVie, candidates typically need a bachelor's degree in a related field such as health sciences, pharmacy, or business. Alternatively, you can have at least five years of equivalent industry experience, with a preference for three or more years in the pharmaceutical field. Strong knowledge of the applicable therapeutic area and sales skills are essential.

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How does AbbVie support its Specialty Representatives in meeting sales targets?

AbbVie provides comprehensive support for its Specialty Representatives through strategic training programs and resources that enhance your sales techniques and product knowledge. You'll have access to data analytics and market intelligence to better understand marketplace dynamics, aiding in driving your success in achieving sales targets.

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What is the work culture like for a Specialty Representative at AbbVie?

The work culture at AbbVie is collaborative and driven by innovation. As a Specialty Representative, you'll be encouraged to contribute your ideas and seek innovative solutions for challenges in the field. AbbVie values ethical practices and integrity, creating a supportive environment that fosters growth and collaboration among peers.

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What are the career advancement opportunities for a Specialty Representative at AbbVie?

AbbVie offers numerous career advancement opportunities for Specialty Representatives. With a strong performance record, you could advance into sales management or specialized therapeutic roles. Continuous professional development programs and supportive management pave the way for employees to grow within the company.

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Common Interview Questions for Specialty Representative, Psychiatry - Mentor, OH
What strategies do you use to build rapport with healthcare providers?

To build rapport with healthcare providers, I focus on actively listening to their needs, showing genuine interest in their challenges, and providing tailored solutions that highlight the value of AbbVie’s products. I also make an effort to follow up regularly, reinforcing the relationship and maintaining communication.

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How do you handle objections during sales calls?

When faced with objections during sales calls, I first ensure I fully understand the concern by asking clarifying questions. Then, I address it by providing detailed answers and evidence that aligns with AbbVie’s value proposition, focusing on how our solution meets their specific needs.

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Can you give an example of a successful sales campaign you've led?

In my previous role, I led a campaign targeting psychiatrists by leveraging market research to design personalized sales pitches. By aligning our product benefits with specific patient outcomes they valued, we significantly increased our market share in that territory.

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What do you consider the most important factors in executing a successful call plan?

The key factors include detailed pre-call research on the provider, setting clear objectives for the call, and systematically following up on the agreed actions. Additionally, adapting my strategies based on real-time feedback during the encounter is crucial for a successful call.

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How do you stay informed about industry trends and changes?

I stay informed by subscribing to industry publications, participating in webinars, and engaging in networking with other professionals in the pharmaceutical field. I also regularly participate in training provided by AbbVie to ensure I’m up to date on our products and market dynamics.

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What motivates you in a sales role?

I am motivated by the impact my work has on patients' lives. Knowing that my efforts can help healthcare providers deliver better care drives my commitment to achieving sales goals and fostering strong relationships in the field.

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Describe a time when you turned a negative experience into a positive one.

Once, I faced a challenging call where the physician was initially uninterested in our product. By patiently listening to their concerns and addressing them with relevant data and testimonials, I was able to turn the conversation around, leading to a follow-up meeting and eventual partnership.

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How do you prioritize your tasks when managing your territory?

I prioritize tasks by analyzing potential return on investment for each account, considering both short-term gains and long-term relationships. I utilize data analytics tools to assess performance metrics, allowing me to allocate my time effectively.

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What role does teamwork play in your approach to sales?

Teamwork is essential in my sales strategy. Collaborating with colleagues allows us to share insights, align objectives, and leverage diverse strengths to overcome challenges and achieve our common sales goals.

Join Rise to see the full answer
What is your experience with using CRM tools?

I have extensive experience using CRM tools to track interactions, manage customer data, and analyze sales performance. Utilizing these tools effectively has enabled me to refine my sales tactics and improve follow-up processes for better customer engagement.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
April 23, 2025

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