Supervisor, Technical Training

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

Purpose

Describe the primary goals, objectives or functions or outputs of this position.

The Digital Training Specialist is responsible for creating, producing and maintaining high-quality educational virtual training events, multi-media projects, mobile solutions and will participate in the planning and elevation of training materials and programs. This position involves close collaboration with your digital colleagues, SMEs and associates throughout the organization to ensure that educational solutions are accurate, comprehensive and applicable to the needs of the business.

Responsibilities

List up to 10 main responsibilities for the job. Include information about the accountability and scope.

• Utilize information from SMEs to design digital training material, such as virtual classrooms, training videos and multi-media, training guides.
• Lead custom virtual training projects including coordination, planning & preparation and evaluation and quality improvement.
• Support the design, maintain and continually enhance virtual training spaces and equipment.
• Assure compliance with corporate and department policies and procedures.
• Create or update training materials and media, such as video, interactive PDFs, training guides and job aids.
• Continuously improve training content by using methods and technology that will increase training engagement, quality and effectiveness.
• Maintain current with Digital trends and new technologies and work in collaboration with IT (BTS) network engineering teams to co-create high-quality training experiences.

Qualifications

List required and preferred qualifications (up to 10). Include education, skills and experience.

• B.S./BA in Design, Graphic Arts, Multi-Media, Communications, Technology or sufficient and transferable experience to demonstrate equivalence.
• Minimum of 4 years of multi-media production, design, agency or related experience.
• Experience with producing high-quality video streaming, stage production and audio training or related experiences.
• Strong organizational and project management skills and the ability to work in a team environment.
• Creatively adaptable to changing business opportunities.
• Must possess and demonstrate abilities to train others on technology, prioritize tasks and work under minimal supervision.
• Ability to effectively interact and develop constructive and cooperative relationships with subject matter experts and other business partners.

Key Stakeholders 

Primary: Digital Learning, Immunology Training, Patient Outreach, Secondary: US Specialty, HCV, Oncology

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html