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Senior Customer Success Manager, EMEA

ABBYY is looking for a Senior Customer Success Manager to join their team in EMEA. The company values diversity and provides a supportive and flexible work environment.

Skills

  • 5+ years of experience in Customer Success or similar roles
  • Fluency in French and English
  • Strong project management and analytical skills
  • Excellent customer-facing and interpersonal skills

Responsibilities

  • Build and maintain customer/partner relationships
  • Act as a strategic advisor to customers/partners
  • Identify and facilitate customer & partner training needs
  • Promote expansions, renewals, and adoptions of ABBYY solutions
  • Collaborate with internal stakeholders to ensure a positive customer experience
  • Be an internal technical focus point for complex technical questions
  • Manage customer/partner expectations and resolve issues

Benefits

  • Remote and hybrid working options
  • Flexible hours for work-life balance
  • Paid volunteering days off
  • Paid parental leave
To read the complete job description, please click on the ‘Apply’ button
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CEO of ABBYY
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Ulf Persson
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ABBYY powers intelligent automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights y...

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Full-time, remote
DATE POSTED
May 11, 2024

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