Inside Sales

Accent Countertops, founded in 1985, provides fabrication and installation of granite, quartz, and solid surface countertops. Located in Murray, Utah and Reno, Nevada, Accent fabricates out of a 40,000 sq ft facility with state-of-the-art equipment in Murray and services the Reno market from their sales and installation facility in Reno. Thirty-five years of quality service has established Accent Countertops as a local leader in countertop design and installation.

Required immediately, our Local Salt Lake City Branch is seeking a full-time Inside Sales person to join the team!

Desired Skills & Experience:

• High School Diploma with 1-2 years customer service experience
• Basic computer skills with experience using Microsoft Office products and ability to learn other software programs
• Ability to solve problems as they arise
• Be able to provide a clean criminal record check
• Strong organizational skills, with attention to detail
• Ability to handle challenging situations with diplomacy and respect
• Possess a good understanding of measurements & fractions along with basic mathematical skills a plus
• Excellent verbal and written communication skills                                                                

Duties and Responsibilities:

Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer

• Assists customers in person, by email or on the telephone
• Processes orders and accepts payment from customers made over the telephone or in person
• Inputs orders/quotes into the computer system and confirms availability of product
• Responds to customer inquiries and coordinating activities with other departments as necessary; escalates complaints to supervisor as required.
• Assists customer in the selection of product
• Maintains customer service records
• Establishes proactive communication with customers to ensure understanding of product ordered
• Handles quality and service issues to develop/maintain customer loyalty
• Ensures orders are priced accurately and invoices are issued promptly
• Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
• Keeps the showroom clean and sets up displays as needed
• Other duties as assigned

 FLOFORM is proud to offer the successful candidate:

• Wage starting at $20 per hour depending on experience
• Medical and dental benefits
• Paid Time Off

Accent Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, contact us today!!!

We look forward to meeting you!

To learn more about us we encourage all applicants to visit our website at www.floform.com.

We are an Equal Opportunity Employer.