Accenture Federal Services is seeking a skilled Service Desk Deputy Lead to support US federal government missions. The role involves technical leadership and mentorship in IT.
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Skills
Networking
Application Management
Database Management
Operating Systems Administration
Help Desk Customer Support
Cloud Technology
Responsibilities
Account management of day-to-day operations for onboarding new users
Adding and removing users and granting permissions
Engaging with stakeholders to meet customer SLAs
Account Provisioning/User Licensing
Education
Bachelor’s Degree in Computer Science or Management Information Systems
Extensive experience or certifications in networking, operating systems, and DEVOPS/scripting
Benefits
Competitive salary
Medical, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Training and certification opportunities
To read the complete job description, please click on the ‘Apply’ button
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