Accenture Federal Services is looking for a Cloud Support Specialist to help the US federal government enhance its operations with a focus on customer support and account management.
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Skills
Account management
Customer support
Data analysis
Scripting languages
Responsibilities
Manage day-to-day operations for onboarding new users.
Engage with stakeholders to meet customer SLAs.
Analyze cloud-scale datasets for service insights.
Provide Tier 1-2 Customer Support.
Education
Bachelor's degree in a related field preferred
Benefits
Diverse and inclusive work environment
Professional development and training opportunities
Comprehensive benefits package
To read the complete job description, please click on the ‘Apply’ button
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