Salesforce Developer

ACCENTURE's Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech and talent. We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity... Inc’s Top 50 Companies for Diversity lists. And that's just the beginning. Now is the perfect time for you to consider opportunities through our Flexible Workforce. What's In It For You: • Collaborate with a diverse network of people • Actively deliver innovative solutions for Accenture's clients • Apply your skills and experience to help drive business transformation • Work locally or remotely, significantly reducing or eliminating the demands to travel Project Description: • We are seeking a Salesforce Application Developer in Raleigh, NC will work remotely and then onsite once the restrictions are lifted. • This is a 12 months contract opportunity that does not offer sponsorship or in the future. • Must be able to work on W2. Responsibilities: • Salesforce Service Cloud: Provide support lead responsibilities for the application built on Salesforce Service Cloud. • Must have 5-8 years of experience in Salesforce Service Cloud code customization. • Must have good knowledge and experience in Salesforce integration using REST API. • Good to have experience and knowledge on Salesforce Community portal. • Provide support service to client under the SLA - 18X5 along with minor releases (monthly releases). • Good to have any knowledge in Life Science domain with Veeva CRM and Veeva Network Bridge. • Manage and able to coordinate offshore team as a single point of contact for escalation, client communications. • Provide communication to client on major incidents, outage, root cause analysis. • Single point of escalation for Patient Services program (Salesforce based and integration areas). • Should be good in communication skills (Verbal and written). • Certification in Salesforce Service Cloud (PD1/2, App Developer, Service Cloud with higher proficiency. • Must be online in the system from 8 am to 5 pm EST hours to support production issues. • In case of any P1 or P2 incidents, we expect to provide support for the resolution. • Experience in Build Configuration & Release Management ,Design & Build Enablement and Salesforce Community Cloud. • Must Have Salesforce Service Cloud ,Salesforce Community Portal ,REST API integration with Salesforce. • Must have 1. 5 to 8 years in Salesforce Service Cloud and Community portal (together). • Must have 0 to 3 years in REST API Integration. • Nice to Have REST API Integration in Salesforce and Salesforce Health cloud. • Participate in client calls and technical discussions. • Able to work independently on technical issues. • Available for client each day between 8 am and 5 pm EST / EDT . • Provide daily status to Accenture and Biogen leads . • Help offshore team in resolving complex issues. • Coordinate with IT and Business team for clarifications and closures Basic Qualifications: • Bachelor's Degree Bonus Points If You Have: • Master's Degree Keywords: Salesforce, Application Developer, Cloud What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information