Account Coordinator

RESPONSIBILITIES:

• Communicate campaign progress or potential revenue at risk through weekly pacing documentation
• Provide optimization/reallocation recommendations based on the advertiser's Insertion Order requirements and KPIs
• Effectively work with functional groups such as Sales, Account Management, Revenue Operations, Ad Operations, and Integrated Marketing to optimize campaigns to meet performance objectives
• Work directly in platforms such as Google Analytics, Double Click for Advertisers, Google Ad Manager, and Moat to pull reporting
• Identify, analyze, and problem-solve campaign issues, including trafficking, delivery, discrepancies, and billing
• Responsible for client-facing reporting either weekly, monthly, or quarterly which includes key performance highlights for multiple accounts
• Create mid-year review performance decks within PowerPoint for year-long Bridal Fashion Advertisers highlighting performance pacing to date
• Create performance wrap decks within PowerPoint at the end of the campaign lifecycle to summarize overall campaign performance
• Provide recommendations to Sales and Account Management team members for future campaign executions based on the performance of past campaigns
• Process and submit monthly billing to ensure campaigns are invoiced in a timely and accurate manner
• Support Sales and Account Management as needed by assisting with ad hoc internal reporting or Advertiser reporting requests
• Be an expert in The Knot Worldwide’s ad product offerings and performance benchmarks
• Maintain a positive, customer-centric attitude while being solutions-oriented
  

SUCCESSFUL ACCOUNT COORDINATOR CANDIDATES HAVE:

• BA/BS degree (or equivalent training and experience)
• 1-2 years of media industry experience
• Outstanding Excel skills and Powerpoint skills are preferred
• Strong organizational skills, attention to detail, and communication skills
• Responds well under pressure with the ability to prioritize and complete tasks efficiently
• Results-oriented drive and solid work ethic