Account Manager

We’re a values-based business built around a philosophy of DO | FEEL | THINK. For our people, it encourages them to DO IT, to FEEL BELONGING and to THINK INDEPENDENTLY, creating a vibrant environment where our people can do the best work of their careers. We use DO | FEEL | THINK to inspire our clients too. We want clients to show their values to the world through the acts they create digitally and in real life, helping to generate greater emotional connection with their products and brands, and creating audience relationships built on true Belief. How do we do it? By connecting the modern key Belief drivers of PR, Sustainability, Employer Brand, and Digital Influence – all crucial to helping businesses win in our increasingly values-based world. It all adds up to a vision of creating a progressive and connected creative agency that helps clients find new ways to grow.

We're looking for an ambitious Account Manager with experience in (and/or) running consumer press office, campaigns and activations.

You will be passionate about media relations and have contacts across a broad spectrum of national and consumer media.

Key Skills & Responsibilities

• Act as an ‘advisor’ to clients – proactively adding value, insights and direction to internal and external meetings. Support with developing ideas and solutions to meet the client need, and ensure they are implemented to the right standard
• Lead and complete profitable projects with the support of Account Directors and above. Support with developing ideas and solutions to meet the client need, and ensure they are implemented to the right standard
• Active participation in client workshops and meetings. Management of client events – develop agendas, pitch presentations identify speakers, develop materials, work with other teams and agencies on production and promotion
• Collaborative working: work with the wider team including MSL’s wider creative teams to create visual content
• Develop in-depth knowledge about the media including influencers and stakeholders- execute media relations programmes and support client programmes. You will also stay up to date with current communications technologies, ideas and trends
• Media relations – pitch news, sell in stories to national, lifestyle and trade press across different sectors
• Successfully work across multiple client projects at any one time. Find ways to juggle conflicting client deadlines and needs without impacting client satisfaction

Attributes & Qualities

• Experience in (and/or) consumer press office, campaigns and activations
• Interest, experience and ability in influencer marketing
• Good understanding of earned media, experienced with suggesting stories and generating coverage across traditional media and digital channels
• Ability to think on your feet, work in an agile manner and adapt to changing requests
• A great communicator (both verbally and written) and good collaborator with people of all levels. Proven ability to positively manage people and teams, internally and externally to achieve the very best results
• Engaging, positive with an infectious enthusiasm, someone that people naturally gravitate to and want to work with
• Self-aware, shows personality, challenges when appropriate, works well with others and leads by example. Willing to coach and mentor more junior team members
• Commercially astute, actively interested in the sector in which we operate to be able to make smart business decisions and keep abreast of emerging trends
• Digitally savvy, active on social channels and passionate about communications

Diversity and inclusion is a core part of who we are at MSL. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

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