Job details

Account Manager, Hotel

Account Manager, Hotels

Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline and Agoda customers so they can experience all the moments that matter to them.

Why this job’s a big deal:

What’s better than representing ONE top-recognized brand in travel? Representing TWO, of course!

In 2018, the best-in-class hotel Market Management teams from Priceline.com and Agoda.com came together as one larger, new-and-improved team to better support our hotel partners. This collaboration between the two brands allows us to offer one streamlined technology connection with a single point of contact for worldwide distribution strategies.

In this role you will get to:

Provide exceptional guidance and leadership in building quality supply in the designated market
Suggest business solutions, based on data, to maximize Priceline and Agoda accommodation availability, content competitiveness and business growth for hotel partners
Evaluate existing partnerships and determine actions to optimize performance
Conduct ongoing reviews of production with participating hotels and continually present strategic recommendations using a consultative approach to optimize hotel conversion and assist partner hotels in maximizing their RevPAR via Priceline and Agoda products
Identify, prioritize, negotiate, contract and onboard non-participatory hotels,ensuring favorable terms and conditions.
Formulate project ideas, determine where opportunity exists and implement new strategies
Work in a data-driven environment
Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
Train and inform hotel partners on Agoda technologies, tools and models
Use out-of-the-box thinking to develop and implement solutions to unique challenges
Prepare presentations and materials

Who you are:

Bachelor’s Degree or equivalent
4 years of of professional experience in hotel or travel industry, especially OTA channels preferred, but not necessary
Proven leadership skills, team leader and team player
Proficient with MS Word, Excel, Outlook and PowerPoint
Strong interpersonal skills and ability to influence external / internal stakeholders
Success in acquiring, mentoring & building long term customer relationships
Ability to creatively “think on the fly” when negotiating with hotel partners
A team player with a professional “get it done” attitude and work ethic
Strong prioritization and planning skills; must be comfortable making trade-offs vs. trying to get it all done
Strong strategic and data analysis skills
Curiosity and an experimentation mindset
Solutions-oriented
Comfortable in two-way feedback culture
Adapts well to and is energized by change
Availability to travel up to 30% (for partner meetings/market visits and/or team meetings)
Proven track record in sales with quantifiable closing data
Proficiency in Microsoft Word and Excel and usage of the Internet
Strong hotel industry relationships a plus
Strong independent work ethic with eye for detail
Demonstrated appetite for fast changing industry environment and creativity
Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $75,000-$95,000.

#LI-MH1

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Who we are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Flexible work at Priceline

Our working model is Five Day Flex; we are offering you full flexibility to come to the office as many days a week (or as few) as you like. While there is no minimum requirement, we do expect to see you on occasion, especially for planning meetings, team building events, and professional development activities.

Diversity and Inclusion are a Big Deal!

To be the best travel dealmakers in the world, it’s important we have a workforce that reflects the diverse customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love you to join us and add to our rich mix!

Applying for this position

We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply.

External candidates are required to have an account before applying.

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CEO of Priceline.com

Brett Keller

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By Priceline.com

Priceline.com is a leading online travel agency dedicated to offering customers the best deals on hotels, flights, rental cars, and vacation packages. Our mission is to be the best travel dealmakers in the world.

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