Job details

Account Manager - Movement Insurance

Get, Do, Earn and Give More at Movement!

We’re definitely not your average insurance company. Movement Insurance is made up of passionate, talented and hardworking individuals who strive for excellence while demonstrating servant leadership in everything we do.

Here are the basics: we work hard, we have fun, we invest in our people, and we make a difference. Sound like a plan? Check us out on our website

www.movementinsurance.com

As an Account Manager, you will be a contributing part in creating an excellent client experience. You will be responsible for managing the relationship between Movement and your assigned client accounts as well as advocating for our customers to renew and expand their insurance portfolio while helping them obtain the best possible coverage and pricing.

Think you have what it takes? Here’s what you need to know!

The essential functions include, but are not limited to the following:

Develop and maintain strong, trusted relationships with key client contacts in assigned accounts
Serve as primary client contact for assigned accounts while utilizing a variety of communication channels
Provide product knowledge and insurance expertise for assigned personal lines book of business
Advocate for clients to renew and expand their portfolio while obtaining best coverage and pricing
Proactively manage client escalations in order to achieve resolution as quickly as possible
Escalate complex client issues to department leadership with actionable recommendations for solutions
Develop and manage relationships with various cross-functional stakeholders including sales agents and loan officers
Maintain accurate internal processing and documentation of assigned accounts within operating systems

What we are looking for:

A true passion for people, problem solving and the customer experience
A team player who is highly ADAPTABLE and COACHABLE and always striving for personal and professional growth
Demonstrated knowledge of insurance concepts and principles
Enjoy educating customers on coverages and gaps in their insurance policies
Excellent organization skills
Good listening skills with the ability to see situations from the perspective of others
Ability to solicit, receive and implement feedback with the goal of relentless improvement

Qualified candidates will generally have:

Bachelor’s Degree preferred or equivalent work experience
1+ years of professional account management or client success experience
Experience in insurance with an active P&C license (or willingness to obtain one in first 90 days)

Sound like a good fit? Let’s talk about how we can work together.

So, Why Movement?

Competitive pay
Medical, dental and life insurance
Company matched 401K (Up to 3.5%)
Excellent career growth opportunity
Fun, team-focused working environment
Employee driven community outreach program

At Movement, we exist to love and value people. We are disrupting the insurance industry by leading with integrity, building outstanding corporate culture and investing in our communities. On any given day, you might find an agent volunteering for a local charity or an operations team member winning the corn-hole tournament at Family Fun Day. As an affiliate of Movement Mortgage, we have contacts nationally to help our team members grow their networks. We are also fiercely dedicated to protecting our clients and teammates against life’s uncertainties. Sound too good to be true? Check us out on our website: www.movementinsurance.com

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. The Company reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.