Account Manager, Pacific Northwest (Relationship/Sales)

About You:

We are seeking a remote Account Manager (Home-based in Washington State) to join our rapidly growing organization. Be part of a compassionate care team dedicated to elevating mental health care. We provide the technology and systems you need to work efficiently and effectively.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Create and present capabilities and custom proposals.
• Participate in new product and market development.
• Provide status updates on existing business and new business development opportunities
• All other duties as assigned

Qualifications:

Required:

• Bachelor's Degree or equivalent experience required
• 3+ years of demonstrated Account Management experience required
• Ability to research and analyze customers to enable appropriate business conversations across the account
• Proven ability to manage multiple accounts at a time while maintaining sharp attention to detail
• Strong learning agility
• Intermediate understanding of Microsoft Word, Excel, and Outlook

Preferred:

• Outstanding oral, written, communication, and analytical skills are required. Must be able to independently write scientific and business documents and communicate proactively.
• Self-motivated and resourceful with the ability to make progress with minimal information; flexibility with changes in environment and role.
• Ability to work in a highly matrixed and complex organization with multiple stakeholders.
• Ability to apply critical thinking skills to take a proactive approach to problem solving.
• Demonstrated ability to work as a member of a team.

Fair work deserves fair wages. We at Valera support wage-transparency and value this role at between 80k-90k with the potential for an annual performance bonus.