Account Manager

Account Manager
About HeadBox

HeadBox is on the search for an Account Manager to join our Event Sales Team. We're the EU’s

fastest-growing event tech company, helping large corporations digitally transform their

meetings and events programme.

Since our launch in late 2015, we've received £13 million worth of investment and we now employ

a team of 65 staff members, based in Shoreditch, London. HeadBox is the easy way to plan

meetings and events with confidence. Our software allows customers to book, manage and

deliver everything in one place - no long searches, no hidden costs, no stress.

In 2018, HeadBox was shortlisted for The Sunday Times Tech Track "Ones to Watch" as well as

being listed in Startups UK Top 100, ranking at #9 in 2020. Having closed our Series A funding we

are looking forward to an exciting growth phase with a focus on product development and

expansion into multiple European and US cities in 2022.

The Role
Reporting into a Senior Account Manager, you will be responsible for the growth and retention of

HeadBox Business customers within a specific industry vertical. In this role, you will deliver venue

finding and supplier sourcing services to our customers. The process will involve responding to

event briefs, creating proposals and attending site visits with clients in order to ensure that

brilliant events happen.

Responsibilities
Venue Finding and Supplier Sourcing – finding the best venue for our customer’s event briefs by

ensuring you are up to date with the latest and most interesting venues across the UK

Event Proposals – creating bespoke event proposals based on the needs of our

HeadBox Business customers and delivering these in a timely fashion

Sales Delivery – you will be responsible for delivering monthly sales targets from your

customers

Excellent Customer Service - we put customers at the centre of everything we do,

including delivering brilliant customer service at every touch point.

Retention - you will build strong relationships with your clients and be responsible for

renewing their subscriptions at the end of their subscription

Requirements

Proven Events Experience – it is essential that you have event management or venue finding

experience

Excellent Communication Skills – this person must be an excellent communicator, keeping

Supply and HeadBox Business customers, along with internal stakeholders fully informed at all

times

Rapid and Agile Problem Solving – you will be joining a fast-paced tech startup with

ever-changing products and solutions. You will need speed of thought and swift execution

Be great to work with – we are a rapidly growing team of 60 people with the shared mission of

reinventing the global events industry through technology. We are looking for someone who

shares our values of Brilliance, Integrity, Empathy and Curiosity

Package and Perks

• Competitive salary and regular progression opportunities

• Free volunteering days to help with the HeadBox Social Mission or one of your choice

• Regular training sessions with Senior Management, external providers and speakers

• Your own MacBook

• Cycle to work scheme

• Weekly office drinks

- HeadBox committees - Diversity & Inclusion, Health & Wellbeing and Social & Environmental

HeadBox is 100% committed to building a diverse and representative team. Whatever your race,

religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we

would love to hear from you.

To apply email careers@headbox.com with your CV and a covering letter