Job details

Accounts Receivable Associate

Are you looking for a high energy, strategic, and fast-paced position as an Accounts Receivable Associate? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
- 20%+ annual employee promotion and transfer rate
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech

Accounts Receivable Associates communicate directly with the client, as well as with the client’s Account Manager and Client Success Manager, to ensure timely payments and assist in solving client issues regarding their billing.

WHAT YOU’LL BE DOING:

Processing invoice requests, payments, refunds, and buyout opportunities
Collecting on outstanding accounts by communicating with clients via telephone and email
Solving client billing issues
Working with other departments to solve client issues outside of the billing scope
Working under tight deadlines to meet department reporting needs
Managing the relationship with suspended clients
Creating payment default opportunities
Completing monthly write offs of Defaulted clients

YOU’VE GOT WHAT IT TAKES IF YOU HAVE: