Accounts Receivable Rep

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.

At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us?

Job Summary

Hours: 7:30am-4:00pm or 8:00am-4:30pm

Responsibilities

Maintain current knowledge in areas of third party billing and follow-up regulations, Lowell General compliance, completing accurate and timely billing, maintaining correct account balances
Prepare accounts timely for billing following third party regulations
Review Accounts for accuracy of demographic and insurance information. Make necessary corrections. Notify supervisor of patterns
Review accounts for reasonableness of charges. Follow up with appropriate departments to ensure charges are corrected. Notify supervisor of trends.
Analyze remits for accuracy of payment following Lowell General reimbursement schedule.
Make adjustments as necessary.
Notify supervisor of discrepancies. Allocate assigned accounts to next appropriate payer.
Research open accounts in the control in a timely manner. Balances will be reviewed and adjusted when necessary. Document all contacts made or received and actions taken.
Analyze credit balances following hospital guidelines. Report trends to Supervisor.
Prepare and process refunds or void requests following hospital guidelines.
Respond to inquiries related to accounts made by third party insurer, patient, or patient’s representative.
Assist as needed posting electronic remittances to accounts

Requirements:
High school diploma or equivalent
1-3 years of health insurance experience or knowledge

What We Offer:
Not only is Lowell General Hospital an exceptional place to work, offering a culture of recognizing and valuing employees, we provide amazing opportunities for our staff:

Competitive salaries & benefits
403(b) retirement plan with hospital match
Opportunities for growth
Tuition reimbursement
Free on-campus parking

About Lowell General Hospital:
About Lowell General
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

About Tufts Medicine

A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.

Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home — an expansive home care network, and large integrated physician network. Please note that effective October 1, 2021, as a condition of employment at Tufts Medicine, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.