Communications Coordinator

POSITION SUMMARY:The American Council on Education (ACE) is the major coordinating body for the nation's colleges and universities. ACE is a membership organization that mobilizes the higher education community to shape effective public policy and foster innovative, high-quality practices. With a diverse base of member institutions, ACE represents nearly 1,700 college and university presidents and executives, serving as the only major higher education association to represent all types of U.S. accredited, degree-granting institutions. ACE's mission includes serving 280 minority serving institutions, 25,000 higher education professionals, and 7.7 million students enrolled in colleges and universities. ACE membership extends to all 50 states, Washington DC, Puerto Rico, Guam, and 21 other countries.Reporting to the Associate Director of Marketing, the Communications Coordinator helps plan, organize, schedule, and facilitate the marketing and digital strategy projects. This role is responsible for laying out email messages, monitoring social media accounts, overseeing collateral inventory, monitoring marketing plan deliverables, maintaining the DSM production calendar, and providing general administrative support for the DSM team. This role will also help with managing content on ACE's main website and social media channels.Essential Job Duties or Tasks:• Schedule event/campaign kick-off meetings, organize marketing plans, maintain DSM calendar, and keep members of the team updated on the status of all current projects.• Collaborate across the Communications department (MarComm) and with other internal stakeholders to ensure all DSM projects are delivered and reported on in an efficient and timely manner with the platform Trello.• Coordinate, lay out, and distribute email communications and newsletters with the platform ClickDimensions.• Collaborate with DSM team to complete list segmentation, update Marketing lists, and interest areas in CRM.• Monitor the social media accounts of ACE members and engage accordingly.• Monitor and schedule requests that come to the DSM inboxes (Web@ and Marketing@).• Assist staff in drafting copy for email, social media, and digital advertising campaigns.• Coordinate with the Creative Content Associate Project Manager to maintain and schedule a full MarComm calendar.• Maintain DSM Sharepoint page(s).• Help create and edit web pages.• Coordinate the purchase, distribution and inventory of giveaways, booths, and other meeting and conference collateral.• Plan and execute ACE's monthly theme program ensuring ACE content aligns with higher education related monthly, weekly, or day themes.• Provide administrative support.• Other duties as assigned.Education/Experience/Specialized Knowledge and Competency Requirements:Required Education and Experience:• Bachelor's degree and experience writing and editing for a digital audience. An Associate's degree with relevant industry certifications and additional work experience can be accepted in place of the Bachelor's degree.• Working knowledge of user interface design, HTML/CSS, and strong Microsoft Office/Office 365 skills (Word, PowerPoint, Excel, Teams, SharePoint).Preferred:• Experience with email marketing systems, preferably Click Dimensions and HubSpot is a plus.• CRM and/or AMS experience, preferably Microsoft Dynamics 365, is a plus.• 2-5 years of proven experience writing and editing for a digital audience.• Experience creating, updating, and maintaining web content using SharePoint and WordPress.• Experience using project management software like Trello.• Experience using image editing software like Photoshop.The ideal candidate:• Must be a resourceful, reliable, and accountable team player who is able to work independently, on deadlines to deliver high quality work.• Has marketing automation experience, including email automation.• Has social media experience, including use of social media management platform (Hootsuite preferred).• Has a familiarity with data analytics (GA4, email marketing, social statistics).• Must possess excellent written and oral communication skills.• Has an interest in public policy advocacy, research, and other initiatives related to higher education.WORKING CONDITIONS/PHYSICAL EFFORT:This is a hybrid position with a minimum of 2 days per week at 1 Dupont Circle, Washington, DC 20036.Target Salary:$43,353-$54,191• Please include a cover letter and resume with your applicationEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)