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Job details

Part-Time Sales Associate (Allen Park, MI)

This position is located at:

15819 Southfield Rd., Allen Park, Michigan 48101

SUMMARY
The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store
management team.

Be steadfast in Great Lakes Ace Hardware’s Mission, Vision, and Core Values working to live the core values every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed):

Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists.

Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.

Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.

Displays and maintains merchandise on end caps, shelves, counters or tables following company plan‐ogram, building displays when necessary to attract customers and promote sales within specified
guidelines by your management team.

Maintains on‐hand integrity through inventory adjustment reports including; cycle count, negative onhand. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.

Maintains familiarity with new products and ad merchandise.

Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.

Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities.

Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.

Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.

ADDITIONAL DUTIES AND RESPONSIBILITIES
Assists with color matching and mixing paint

Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening.

Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.

Adhere to all company policies.

Participates in periodic team meetings.

A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.

RELATIONSHIPS
Communicates with all members of store management, store supervisors, store associates, and the Support Center personnel as necessary. Maintains outstanding customer satisfaction.

TECHNOLOGY
Use of computer, computer keyboard, mouse, RF Gun, Google Drive, AceNet, Epicor (point of sale system) and email.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
Six months related experience and/or training preferred.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions,
and procedure manuals. Ability to write routine reports and correspondence and speak effectively with
customers or associates of the organization. Ability to understand and respond to verbal instructions or
questions.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

REASONING ABILITY
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The employee frequently is required to climb
ladders and stand and reach with hands and arms. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.
 

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Compensation Details:

$13.00 Per Hour

For a full list of benefits and open positions, please visit us at: https://www.greatlakesace.com/join-the-great-lakes-ace-team/

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Equal Opportunity Employer
Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Average salary estimate

$27120 / YEARLY (est.)
min
max
$27120K
$27120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part-Time Sales Associate (Allen Park, MI), Ace Hardware

Are you passionate about delivering exemplary customer service? Great Lakes Ace Hardware is looking for a Part-Time Sales Associate to join our lively team in Allen Park, MI! As a Sales Associate, you'll be on the front lines of ensuring every customer leaves with a smile and everything they need. Picture this: greeting customers as they step through our doors, assisting them with locating products, and using our The S.A.L.E.S. process to help them check off their lists. You'll play a crucial role in maintaining and displaying merchandise throughout the store, all while becoming an expert on our ever-evolving product range. Not only does this role involve friendly customer interactions, but it also requires some hands-on tasks, like receiving and restocking shipments. You’ll help create eye-catching displays that drive sales and ensure that each department you oversee runs smoothly. A knack for communication is essential, as you’ll actively engage customers in conversations about our Ace Rewards program, ensuring they get the most out of their shopping experience. You’ll also use technology from RF guns to point-of-sale systems, all while developing your skills in sales and customer service. If you're dedicated, adaptable, and ready to enhance the shopping experience while growing your own expertise, we’d love to have you on our team at Great Lakes Ace Hardware!

Frequently Asked Questions (FAQs) for Part-Time Sales Associate (Allen Park, MI) Role at Ace Hardware
What are the responsibilities of a Part-Time Sales Associate at Great Lakes Ace Hardware?

As a Part-Time Sales Associate at Great Lakes Ace Hardware, your primary responsibilities will include providing outstanding customer service, assisting shoppers in locating items, and using The S.A.L.E.S. process to enhance their shopping experience. You'll also be responsible for maintaining merchandise displays, stock replenishment, handling paperwork accurately, and participating in loss prevention activities. Essentially, you will play a vital role in ensuring customers find what they need and leave satisfied!

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What qualifications do I need to become a Part-Time Sales Associate at Great Lakes Ace Hardware?

To excel as a Part-Time Sales Associate at Great Lakes Ace Hardware, you should ideally have six months of related experience or training. Strong communication skills and the ability to engage effectively with customers are crucial. You should be capable of handling basic mathematical tasks and possess a good understanding of safety and operational procedures. A genuine interest in customer service and teamwork is key to thriving in this role!

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What kind of work environment can I expect as a Part-Time Sales Associate at Great Lakes Ace Hardware?

As a Part-Time Sales Associate at Great Lakes Ace Hardware, you'll find yourself in a friendly, collaborative environment. Expect moderate noise levels as you interact with customers and fellow team members. You should be prepared for some physical demands, like lifting items up to 50 pounds and frequently moving around the store. Overall, you'll work in a space that encourages teamwork and customer engagement!

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How can I ensure successful performance as a Part-Time Sales Associate at Great Lakes Ace Hardware?

Success as a Part-Time Sales Associate at Great Lakes Ace Hardware hinges on your commitment to maintaining high customer service standards. Familiarizing yourself with store products, actively engaging with customers, and participating in team meetings will set you up for success. Additionally, keeping your work area organized and following company policies will help you excel in your role!

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What is the hourly rate for a Part-Time Sales Associate at Great Lakes Ace Hardware?

As a Part-Time Sales Associate at Great Lakes Ace Hardware, you can expect an hourly rate of $13.00. This competitive pay reflects our commitment to rewarding hard work while providing a supportive environment that allows for personal and professional growth.

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Common Interview Questions for Part-Time Sales Associate (Allen Park, MI)
Can you describe your customer service philosophy as a Part-Time Sales Associate?

When answering this question, emphasize the importance of listening to the customer's needs, engaging them in conversation, and providing assistance through product knowledge and exceptional service. Demonstrating empathy and adaptability will showcase your commitment to enhancing the customer experience.

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How would you handle a difficult customer situation at Great Lakes Ace Hardware?

To answer effectively, narrate a specific experience or outline a step-by-step approach: remain calm, listen actively to the customer's concerns, propose a solution or involve a manager if necessary, and ensure the customer feels valued throughout the interaction.

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What methods do you use for effective merchandising as a Sales Associate?

Discuss your approach to visual merchandising by mentioning your understanding of planograms, creating appealing product displays, and staying up to date with seasonal promotions. Share how your efforts contribute to an attractive shopping environment and drive sales.

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How do you manage inventory tasks in your role?

It's important to demonstrate a systematic approach. Share how you would conduct inventory checks, maintain accurate stock counts, and report discrepancies while following company procedures. Highlight your attention to detail and commitment to keeping inventory organized.

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How do you stay informed about new products at Great Lakes Ace Hardware?

Mention that you regularly review product literature, participate in training sessions, and engage with colleagues to share insights about new arrivals. Emphasizing proactive learning and teamwork will show your commitment to being a knowledgeable resource for customers.

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What steps do you take to promote the Ace Rewards program?

Demonstrate your understanding of the program's benefits and how you would approach customers to explain them. Mention providing information during transactions and encouraging sign-ups to enhance the overall shopping experience.

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Describe a time when you worked as part of a team.

Share a specific example that illustrates collaboration in reaching a common goal. Focus on clear communication, respect for diverse opinions, and how the team's collective efforts ensured outstanding customer service or task completion.

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Why do you want to work at Great Lakes Ace Hardware as a Part-Time Sales Associate?

This is your opportunity to express genuine interest in the role and the company. Discuss your passion for customer service, your familiarity with hardware products, or how you appreciate the company's community approach to service.

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What do you think makes for a positive shopping experience?

Talk about your belief that a positive shopping experience revolves around friendly, knowledgeable staff, accessible store layout, and an engaging atmosphere. Your answer should reflect an understanding of customer expectations and the value of personal interactions.

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How do you ensure accuracy when handling cash transactions?

Highlight your methodical approach when operating a cash register, emphasizing the importance of verifying amounts before processing payments, providing accurate change, and maintaining diligence in following company procedures for financial transactions.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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Part-time, on-site
DATE POSTED
April 18, 2025

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