Business Analyst, Principal

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Business Analysis, Principal to join our growing team.

Job Summary:

     The role of the Business Analysis, Principal is to serve as a technical expert in business analysis projects and to offer expert advice on business problems and technical solutions involving complex information systems. This role involves acting independently to determine appropriate methods on potential assignments and creating a formal network with key stakeholders of critical projects. This role is a member of the Business Analysis Team and reports directly to the Business Analysis, Manager or Director. Acentra Health supports a high-volume healthcare data system that is accessed through multiple web portals. This high-volume system operates out of multiple data centers and must reliably be available to its clients 7x24x365.

*Position is remote, based in the state of Georgia, may require up to 25% travel*.

Job Responsibilities:

Business Analysis:

• Functions as an individual contributor and works independent of supervision
• Is recognized as an expert in the business analysis field, knowledgeable of emerging trends and industry practice
• Identifies areas for process improvement to improve quality and optimize cost
• Develops and modifies documentation related to complex projects and information systems as an expert in the field
• Conducts complex and vital work critical to the organization and works with complete latitude for independent judgment
• Develops multi-program business analysis strategies and communicates expert knowledge to customers and industry experts
• Works closely with cross-functional leadership to improve business analysis quality across the enterprise
• Works closely with cross-functional principals, specialists, and senior management
• Proposes end-to-end technical solutions for complex business requirements
• Proposes implementation strategy for complex business functionality
• Creates conceptual design and writes technical specifications for business requirements
• Provides effort estimates to project managers for system enhancements
• Facilitates proposal development by providing technical solution write-ups and pricing estimates
• Researches and evaluates industry trends and technologies for solving complex technical problem
• Frequently applies in-depth Business Analysis knowledge to review and analyze systems problems and identify solutions
• Offers expert advice on process improvements and technical solutions, leveraging specialty experience
• Exercises wide latitude in determining objectives and approaches to critical assignments
• Uses cases, workflow diagrams, and gap analysis to create and modify requirements documents and design specifications
• Analyzes user requirements and client business needs, leveraging expert opinion and expertise
• Acts as the requirements subject matter expert and supports requirements change management
• Ensures bi-directional traceability of requirements
• Works on issues that impact design and selling success or that address future concepts or technologies
• Prioritizes and schedules work assignments based on the project plan, handling multiple tasks across project phases
• Creates and modifies complex Business Process Models, ensuring quality
• Understands the overall system architecture and cross-functional integration
• Demonstrates expertise in business analysis knowledge through the creation of white papers and through the facilitation of business analysis workshops, as required
• Functions as an expert across 2-3 Acentra Health's products and solutions, leveraging in-depth knowledge and expertise
• Works on issues that impact the Business Analysis team’s success
• Addresses future concepts, products, and technologies
• Works closely with key decision makers to provide expert opinion to influence strategy and approach for the Business Analysis team and cross-functionally

General:

• Self-motivated, with ability to balance multiple projects independently
• Conducts requirements management activities and participates in design session activities
• Provides industry insights, market trends, and best practices to influence continuous improvement initiatives, working closely with senior management
• Demonstrates strong knowledge of business analysis methodologies, best practices, and procedures; and applies them to projects to ensure business analysis objectives are achieved

 Customer:

• Possesses unwavering commitment to customer service and operational excellence
• Provides customer-facing presentations on quality and presents solutions for complex technical issues
• Oversees client demos
• Keeps abreast of new technology and market developments, and incorporates industry best practices (including federal regulations)

Talent Development:

• Requests and gives both negative and positive feedback
• Provides advanced technical and business analysis guidance related to multiple subject matter areas, serving as a mentor to less experienced developers and cross-functional teams
• Conducts code reviews and provides improvement feedback to Senior and Specialist Business Analysts
• Establishes sound working relationships between team leads and system owners
• Guides and trains Business Analysis staff on understanding new technologies and best practices
• Encourages and facilitates the development of a significant knowledge base in others

Required Qualifications/Experience:

• Bachelor’s Degree or Master’s Degree with 10+ years of business analysis experience
• Experience with the systems development life cycle (SDLC)
• 8+ years of Lead Business Analyst experience on large complex projects
• Demonstrated leadership skills
• Experience in the healthcare industry
• Understanding of SharePoint applications, Webex, Skype, etc.
• Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications
• Knowledge of requirement management tools such as Reqrace Web, Jira, CaliberRM, RequisitePro, Rational Doors Next-Generation
• Strong knowledge and proficiency in SQL
• Ability to partner with business units and other technology departments in implementation of major initiatives
• Ability to research, devise, and implement organizational and process maturity initiatives
• Ability to handle multiple projects with varying priorities
• Ability to use newly acquired expertise to make a strategic impact on processes and business
• Technical understanding with ability to communicate technical impact, technical solutions, root cause, and corrective actions into business concepts or layman’s terms
• Excellent problem-solving, analytical, and evaluative skills
• Excellent communication skills (verbal, written, facilitation) with strong presentation and facilitation skills at all levels in the organization (from individual contributor to executive level)
• Ability to recommend effective solution for customer pain points
• Ability to meet deadlines and deliver to commitments

Preferred Qualifications/Experience:

• Preferred Majors: Computer Science, Engineering, Business Administration, or a closely related field

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

 You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation

The pay range for this position is $117,000/yr - $160,000/yr

“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.