Sr Business Analyst (Product)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company's mission, actively engage in problem-solving, and take ownership of your work every day. Acentra Health offers unparalleled opportunities. You have all you need to take charge of your career and accelerate better outcomes, making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Sr. Business Analyst to join our growing team.

Job Summary:

• Interact and demonstrate product capabilities to both internal and external stakeholders.
• Coordinate with stakeholders to collect product backlog.

Job Responsibilities:

• Works with customers on presenting technical solutions for complex business functionalities.
• Provides customer support through leading client demos and presentations.
• Creates and modifies Business Process Models.
• Understands the overall system architecture and cross-functional integration.
• Demonstrates in-depth knowledge of business analysis relates to eligibility & enrolment, claims administration, prior authorization, managed care enrolment and payment to ensure high quality.
• Uses cases, workflow diagrams, and gap analysis to create and modify requirements documents and design specifications.
• Analyzes user requirements and client business needs, leveraging expert opinion and expertise.
• Acts as the requirements subject matter expert and supports requirements change management.
• Works with the business units to identify problems and system gaps in a timely manner, gathers and analyzes information, and works with the development team designing solutions.
• Manage requirements, including elicitation, user story creation, customer sign-off, and design documentation delivery.
• Collaborates with Project Managers and business owners to create delivery plans for business requirements and implementations.  Serves as the liaison between the product and the project team.
• Presents technical solutions to the business units, lead client demos and presentations and facilitates JAD sessions.
• Acts as the requirements subject matter expert, assists developers and QA analysts during the development phase.

Required Qualifications/Experience:

• Healthcare experience in the following areas is a must: Eligibility & Enrolment, Claims Administration, Prior Authorization, Managed Care Enrolment and Payment.
• 2+ years’ experience working on a Medicaid project.
• Bachelor’s Degree or an equivalent combination of education and experience.
• 5+ years' experience as a product analyst in a software development environment.
• Knowledge of Agile Scrum processes.
• Familiarity with JIRA, Confluence, or other collaboration tools.
• Advanced skills in Microsoft Office applications, specifically MS Project, Word, Excel and Outlook.
• Excellent verbal and written communication skills; ability to explain technical concepts to non-technical users; ability to convey business problems to ITS/development team.

Preferred Qualifications/Experience:

• Knowledge of healthcare industry regulations.
• Proficiency in writing SQL queries.
• Proven ability to gather clear business requirements, understand and create workflows, document detailed solutions.
• Experience working with data integration projects; analyzing and understanding data and creating data mapping specifications.
• Experience documenting APIs.
• Experience testing software applications.

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as a vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation 

The pay range for this position is $83,658.00 - $119,200.00

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”