Lead Site Reliability Engineer

Job Description Lead Site Reliability Engineer Acorns Acorns is how everyday consumers can save & invest for the long term. By putting tools of responsible wealthmaking in everyone's hands, Acorns has become the largest subscription service in U.S. consumer finance, serving millions of everyday Americans subscribers. Customers get automated investing in diversified portfolios, built with help... from experts like Nobel Laureate economist, Dr. Harry Markowitz. Acorns easy retirement account allows customers to invest for a better life later in minutes, no expertise required. To help everyone spend smarter, Acorns introduced banking that invests with every swipe, and cash-forward rewards. And, everyday Americans may invest in their kids and get money news they can use, all from the same app. Customers have invested billions with Acorns, much of it in spare change. From acorns, mighty oaks do grow! Acorns is looking for a Lead Site Reliability Engineer to fill the mission-critical role of ensuring that our complex, web-scale systems are secure, healthy, monitored, automated, and designed to scale. You will use your background in software development and operations to work closely with our product, development, Information Security, and QA teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate will be passionate about bridging the gap between product ideas and the production systems, and he/she will believe that automation is a key component to operating large-scale systems. We are looking for a candidate that thinks long-term but can produce value iteratively. This role has the option to be remote or based in our Irvine, CA office. You are not expected to have experience with all listed requirements. If you feel passionately about Acorns' mission, vision and values, please apply. Within 1 month, you will: Gain access to all systems and services that we oversee and manage Become familiar with our AWS environments, stages and permissions Become familiar with Shipmunk and our CI/CD tooling Become familiar with Datadog and Sentry Introduce and understand how the SRE's interact with the Operations team Introduce and understand how the SRE's interact with the Service Management team Introduce and understand how the SRE's interact with Information Security Within 3 months, you will: Shadow on Incident On-Call Start resolving AWS Helpdesk tickets Start attending Operational Readiness (ORR) and Architectural Design Reviews (ADR) Start attending Root Cause Analysis document reviews Start attending the load testing events, participate in the pre-planning and post-event analysis Start making Terraform code commits Start reviewing Change Management tickets Within 6 months, you will: Mature the load testing program to produce measurable results Mature the ORR process so that it has measurable impact Develop a program to identify and improve areas of scalability and availability risk Lead, mentor, influence product teams to improve code quality. What you will bring to Acorns: 7 to 10 Years in Engineering / Reliability experience Experience with tools like AWS, DataDog, Harness, and Blazemeter/JMeter Hands on experience with load testing, performance tuning and security improvements Experience with Relational Database security, tuning, and troubleshooting Thirst for delivering game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionately about Acorns' mission, vision and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package to meet the needs of you and your family Flexible paid time off Numerous career possibilities that allow you to grow with Acorns Talented and motivated team members who care deeply about one another, our mission and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is the leading micro-investing app in the U.S. It allows users to round up their daily purchases and automatically Invest the Change into a low-cost, diversified portfolio of exchange-traded funds offered by some of the world's top asset managers (including Vanguard and BlackRock). Founded in Newport Beach, Calif., by father and son team Walter and Jeff Cruttenden, Acorns provides a simple entry-point using the Acorns app on iPhone or Android. Customers accumulate fractional shares in one of five portfolios constructed by world-renowned Nobel Laureate economist Dr. Harry Markowitz. Acorns' smart portfolio algorithms automatically work in the background of life, helping users build wealth naturally, pennies at a time. From Acorns mighty oaks do grow. Mission: With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering step of micro-investing. Commitment to Diversity, Equity & Inclusion: Acorns believes diversity, equity and inclusion are fundamental obligations that strengthen our team. We need a diverse, multi-disciplinary team to build a meaningful company and culture. Values: Lead with heart Make bold decisions Always build trust Never stop growing Find a way Click here to view Acorns Job Applicant Privacy Policy. Salary Range: $100K -- $150K Minimum Qualification DevOps & Site ReliabilityEstimated Salary: $20 to $28 per hour based on qualifications