Job details

DXP Support Engineer

Acquia is seeking a DXP Support Engineer to assist customers and resolve data and product interface challenges using technical skills in a collaborative environment.

Skills

Experience in technical support
Understanding of LAMP stack
Site development skills, particularly in PHP and Drupal
Strong communication skills
Problem-solving and analytical skills

Responsibilities

Assist customers with data and product interface challenges
Provide world-class support through problem-solving and critical thinking
Create and update support-related documentation
Maintain understanding of product architecture and functionality
Develop leadership skills through mentorship and ownership of issues

Education

Bachelor’s degree preferred in Computer Science, Information Technology or related field

Benefits

Opportunities for continuous learning
Collaborative team environment
Growth potential within the company

To read the complete job description, please click on the ‘Apply’ button

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Software Development

TEAM SIZE