Job details

Technical Account Manager (Drupal)

Acquia empowers ambitious brands to create digital experiences. As a Technical Account Manager, you will advise clients while managing a small portfolio of high-value customers.

Skills

Excellent customer service
Technical and non-technical communication
Problem-solving under pressure
Data-driven decision making
Interpersonal and team cooperation

Responsibilities

Listen to customers and identify their business drivers
Build platform strategies to achieve customer goals
Consult on technical and strategic topics
Identify business risks and propose solutions
Connect customers with specialists and provide clear communication

Education

Bachelor's degree in a related field

Benefits

Competitive healthcare coverage
Wellness programs
Flexible time off
Parental leave
Recognition programs

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Acquia is driving the open-source revolution as the leading provider of cloud-based digital experience management solutions. What does that mean? Collaborators within Acquia and volunteers around the globe are continually strengthening Drupal, our...

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FUNDING

Series C

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Software Development

TEAM SIZE