Personal Insurance Account Manager

As a Personal Insurance Account Manager at Acrisure, you'll be responsible for quoting and writing personal lines insurance policies such as home and auto insurance. Additionally, you will handle customer inquiries, making timely changes to policies while also answering questions about coverage and billing. It’s a position that requires excellent communication and customer service skills to ensure client satisfaction.

To apply for the Personal Insurance Account Manager position at Acrisure, candidates should possess excellent computer skills and strong communication abilities. While prior insurance experience is preferred, Acrisure is open to training motivated individuals who demonstrate a keen eye for detail and a commitment to exceptional customer service. Upon hiring, you'll need to obtain your property and casualty insurance license.

At Acrisure, as a Personal Insurance Account Manager, you can expect a hybrid working environment that supports work-life balance. The company fosters a culture of innovation and entrepreneurial spirit, aiming to create a supportive atmosphere where employees thrive and clients receive top-notch service. With flexible dress code policies like 'Dress for Your Day', the work environment is designed to promote comfort and productivity.

Acrisure offers a comprehensive benefits package for Personal Insurance Account Managers, which includes health insurance, group life insurance, dental and vision plans, long-term care insurance, and generous paid time off. The company also values diversity and is committed to creating an inclusive workplace, making it an excellent choice for those looking to build a rewarding career in the insurance sector.

While prior experience in insurance is preferred for the Personal Insurance Account Manager role at Acrisure, the company is willing to train the right candidate. If you have a strong motivation and organization skills, along with an eagerness to learn, you may find this opportunity a great way to launch your insurance career.

When addressing this question, emphasize specific examples where you handled customer inquiries, resolved conflicts, or ensured client satisfaction. Highlight your communication skills and how you created positive experiences for clients, which is crucial in the role of a Personal Insurance Account Manager at Acrisure.

In your response, discuss your attention to detail, understanding of policy structures, and the importance of accurately assessing client needs. Share any specific techniques you use for gathering information and ensuring comprehension of coverage options, as this showcases your expertise as a Personal Insurance Account Manager.

Explain your organizational skills and the process you follow to ensure all updates are handled promptly and accurately. Mention your use of technology or customer management systems to track changes, as this will reflect your readiness for the fast-paced environment at Acrisure.

Discuss your approach to maintaining clear communication when addressing billing inquiries. Highlight the importance of patience and thorough explanations, as Customer Account Managers at Acrisure must provide clarity while resolving customer concerns.

Share a specific anecdote that illustrates your commitment to customer service. Focus on how your actions positively impacted a client's experience, which is key for the Personal Insurance Account Manager role at Acrisure.

In your answer, discuss your prioritization techniques, such as time-management tools or methods for assessing urgency. This shows your ability to handle multiple responsibilities, which is essential in fulfilling the role at Acrisure.

Mention your dedication to continuous learning and any resources you utilize, such as industry newsletters, workshops, or online courses. Staying informed is vital for success as a Personal Insurance Account Manager at Acrisure.

Describe your approach to conflict resolution with a focus on empathy, active listening, and problem-solving. This is crucial for Personal Insurance Account Managers to maintain positive relationships with clients at Acrisure.

Share personal motivations that resonate with you, whether it's the desire to help others, the excitement of problem-solving, or an interest in the financial services industry. This illustrates your genuine commitment to the role of Personal Insurance Account Manager at Acrisure.

Focus on Acrisure’s growth, culture, and opportunities for advancement that attract you. Tailoring your response to the company's values and mission shows you’re a good fit for the Personal Insurance Account Manager position.