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Job details

Cloud Software Support Specialist (French language)

Acronis is a global cyber protection company looking for a Cloud Software Support Specialist fluent in French and English to provide exceptional support to customers and partners.

Skills

  • Fluent in French and English
  • Technical analysis and troubleshooting skills
  • Exceptional customer service
  • Knowledge of Windows Server administration

Responsibilities

  • Provide technical support for software-related inquiries
  • Perform technical analysis and define resolution plans
  • Build and maintain strong partner relationships
  • Interact with engineers to provide technical action plans
  • Ensure accurate recording of all communications in the support system

Education

  • Relevant degree or equivalent experience in technical support

Benefits

  • Competitive health insurance benefits
  • Hybrid and flexible working models
  • Employee recognition programs
  • Training and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
Acronis Glassdoor Company Review
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Acronis DE&I Review
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CEO of Acronis
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Patrick Pulvermueller
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Data is everywhere — in our computers, mobile phones, the cloud, etc.Our mission is to empower businesses and people by providing them with innovative technology that enables them to monitor, control, and protect the data that their businesses and...

26 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$30,000/yr - $45,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 13, 2024

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