Job details

Cloud Software Support Specialist with English and Hebrew

Acronis is seeking a Cloud Software Support Specialist fluent in English and Hebrew to provide technical support for their integrated cyber protection solutions.

Skills

Fluency in English and Hebrew.
Knowledge of Windows Server administration basics.
Exceptional customer service skills.
Analytical skills.

Responsibilities

Provide technical support for software-related inquiries via email, phone, and chat.
Perform technical analysis of customer problems.
Build and maintain strong relationships with partners.
Interact with engineers to provide technical action plans.
Ensure accurate communication and documentation of cases.

Benefits

Competitive health insurance benefits.
Flexible working models.
Employee recognition programs.
Monthly sports card for employees.
Teambuilding and social activities.

To read the complete job description, please click on the ‘Apply’ button

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CEO of Acronis

Patrick Pulvermueller

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By Acronis

Data is everywhere — in our computers, mobile phones, the cloud, etc.Our mission is to empower businesses and people by providing them with innovative technology that enables them to monitor, control, and protect the data that their businesses and...

18 jobs

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FUNDING

Mature

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE