Access Control Officer - Azzurra

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action Property Management seeks a full-time Access Control Officer for our luxury high-rise association, Azzurra, located in Marina del Rey, CA.

• Security Presence: Maintain constant security presence inside and outside the property, respond to needs as necessary, and patrol common areas regularly to ensure compliance with HOA rules.
• Resident and Guest Interaction: Greet residents, guests, and visitors professionally, answer phones, and provide essential concierge services such as taxi reservations and directions.
• Property Maintenance: Ensure the kiosk area, lobby, main elevators, and package room are clean and organized, summoning janitorial or maintenance staff when needed.
• Documentation and Reporting: Accurately note issues in the Daily Activity Report, communicate with coworkers for smooth shift transitions, and document and report disturbances or suspicious activities.
• Emergency and Procedure Compliance: Understand and implement emergency procedures, operate the elevator control system, monitor surveillance cameras, and follow all post instructions and association policies.

• 6 months of customer service and security experience. Preferably in hospitality or luxury property management.
• Polished and professional appearance and demeanor
• Strong verbal and written communication
• Strong critical thinking skills. Must be solutions-oriented.
• High attention to detail.
• Personable and capable of building a strong rapport with residents and guests.
• Team player
• Capable of lifting up to 50 pounds

• Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor

• Comprehensive benefits package for qualifying employees
• Medical
• Dental
• 401k with company match
• Paid vacation
• Holidays, including Birthday Holiday
• Paid sick hours
• Pet Insurance
• Values-driven company culture that encourages teamwork and excellence.
• Dynamic and supportive work environment
• Access to training and professional development opportunities

Why You’ll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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