Day Porter - Part Time - Dallas Texas

As a Day Porter at Action Property Management, your daily responsibilities will include delivering packages, groceries, and personal items to residents at SoCo Urban Lofts in Dallas, Texas. You’ll also keep an eye on common areas, picking up debris, cleaning as necessary, and notifying the Front Desk of any maintenance requests that need attention. This role is vital in ensuring a welcoming and pristine environment for our community members.

To be eligible for the Day Porter position at Action Property Management, candidates must be over 18 years old and must pass a criminal background check and drug screening. A high school diploma or GED is required along with a minimum of one year of customer service experience. While janitorial experience is necessary, maintenance experience is preferred to help you excel in this role.

The work environment for a Day Porter at Action Property Management is active and community-focused. You'll be part of a team that prides itself on hospitality and service. With a commitment to fostering a supportive workplace, our culture emphasizes teamwork and open communication, ensuring that all team members feel valued and heard. The Day Porter will fit into this dynamic by directly interacting with residents and contributing to their overall experience.

Essential skills for a Day Porter at Action Property Management include strong verbal and written communication, a polished and professional presence, and the ability to work effectively within a team. Attention to detail is critical, as you'll be responsible for ensuring that the community remains clean and well-kept. A proactive attitude and ability to handle various tasks, from delivering items to assisting with maintenance requests, will make you successful in this role.

Employees in the Day Porter position at Action Property Management enjoy a competitive pay ranging from $16.00 - $17.50 an hour and additional benefits such as health insurance, 401(k) plans with company matching, generous paid time off, and support for life and disability coverage. We are dedicated to ensuring that our team members feel valued and have opportunities for career advancement within the organization.

When answering this question, reflect on your passion for customer service and community involvement. Discuss how Action Property Management’s values align with your personal ethics, particularly regarding hospitality and professionalism.

Showcase your customer service skills by explaining how you would listen actively to the resident’s concern, validate their feelings, and offer a solution or escalate the issue to the appropriate personnel to ensure their satisfaction.

Highlight any previous roles where you had to keep spaces clean, organized, and welcoming. Mention specific tasks you've carried out, such as trash removal, restocking supplies, or regular cleaning routines.

Discuss your organizational skills and ability to multitask. You might share a previous experience where you successfully managed multiple responsibilities by creating a plan or checklist to ensure timely deliveries.

Provide a specific example demonstrating your attention to detail and proactive nature. Explain how you took the initiative to address the issue effectively, elevating the community's experience.

Emphasize qualities like empathy, dependability, and communication. Discuss how these attributes help create a positive atmosphere for residents and enhance their overall experience.

Express your appreciation for teamwork and collaboration. Share experiences where you've contributed positively to a team's goals and maintained a supportive attitude.

Mention your understanding of basic safety practices when handling packages, such as checking for damages and reporting any issues immediately, while also ensuring personal and resident safety.

Explain your approach to time management, possibly referencing tools or techniques you use, such as setting priorities for tasks or creating a schedule to ensure everything is completed on time.

Share your passion for community building and customer service within property management. Emphasize the satisfaction you derive from making a tangible difference in residents' lives.