Resident Services Coordinator - Amerige Heights

Who We Are

With a four-year legacy, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 

Action Property Management, the leader in property management, is seeking a Full Time, Resident Services Coordinator to join our team at our luxury association, Amerige Heights, located in Fullerton. 

• Facilitate resident services including coordinating resident moves, and resident common area reservations.
• Maintains building access system.
• Assists Residents with general questions regarding account information and maintenance requests.
• Provides information to Residents regarding Association policies and procedures.
• Prepares and distributes regular Management communications to the front desk staff and to Residents.
• Assists Manager Assistant and General Manager with tasks as needed.
• Fills in for the Manager Assistant when needed.

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• A minimum of 1 year of customer service experience in hospitality, luxury property management, luxury retail, or fine dining is preferred. Hospitality Management college students and graduates will be considered in lieu of experience. 
• Must have open and flexible work availability.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented problem-solving abilities.
• Proactive and engaging customer service approach

• Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values-driven company culture promoting teamwork and excellence

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. 

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