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28833026591 - Amazon Catalog Manager

Job Title: Amazon Catalog Manager

Schedule: US Business Hours

Salary: TBD - based on experience

Responsibilities:

  • Catalog Management:
    • Audit Amazon product listings regularly for accuracy, completeness, and consistency, ensuring proper titles, descriptions, images, and categorization.
    • Proactively identify and resolve errors or inconsistencies in catalog listings.
    • Open and manage support cases with Amazon to address issues such as incorrect product details, ASIN merges, or suppressed listings.
  • Data Integrity & Updates:
    • Ensure all catalog data is accurate and up-to-date, including product attributes, keywords, and specifications.
    • Collaborate with cross-functional teams to gather and upload new or updated product information, such as images, variations, and descriptions.
    • Regularly update and refresh listings to reflect the latest branding and product positioning.
  • Troubleshooting & Issue Resolution:
    • Act as the primary point of contact for resolving catalog-related issues, such as suppressed listings, listing errors, and image compliance issues.
    • Conduct root-cause analyses of catalog problems and implement sustainable solutions to prevent recurrence.
    • Document recurring catalog issues and propose improvements to enhance catalog health and performance.
  • Image & Content Management:
    • Manage product images to ensure all visuals comply with Amazon’s guidelines and represent the brand accurately.
    • Update and optimize images as necessary, coordinating with the creative team to generate new or modified product photos.
    • Contribute to A+ Content and Enhanced Brand Content initiatives to increase customer engagement and improve conversion rates.
  • Performance Monitoring & Reporting:
    • Track and analyze catalog health metrics, such as suppressed listings, missing information, and duplicate listings.
    • Provide regular reports on catalog status, issue resolution progress, and any emerging trends in errors or discrepancies.
    • Offer insights into catalog performance and suggest strategies to improve listing quality and visibility.

Requirements:

  • Minimum of 2-3 years of experience managing Amazon product listings, preferably in an e-commerce or retail environment.
  • Proven track record in catalog management, data integrity, and troubleshooting product listing issues.
  • Strong proficiency in Amazon Seller Central and other e-commerce platforms.
  • Familiarity with Amazon’s content guidelines, A+ Content, and Enhanced Brand Content.
  • Experience with data management tools and catalog management systems.
  • Solid understanding of Amazon’s SEO best practices for product listings and content optimization.
  • Proficiency in Microsoft Excel and other data analysis tools for tracking and reporting catalog health.
  • Strong analytical abilities with the capability to identify, troubleshoot, and resolve catalog-related issues effectively.
  • Ability to conduct root-cause analysis and implement sustainable solutions.
  • High level of accuracy and attention to detail when maintaining and updating product listings, images, and catalog data.
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively with cross-functional teams, including creative, marketing, and product teams.
  • Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities simultaneously.

Tools to use:

  • Amazon Seller Central
  • Google Analytics 
  • Google Workspace
  • Office 365
  • Project Management tool
  • Design software
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Full-time, remote
DATE POSTED
November 9, 2024

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