As an Intermediate Software Engineer on our Bot Automation team, you will work with internal and external stakeholders, product managers, and designers to execute Ada’s roadmap and iteratively deliver the caller experience for our AI-driven CX platform.
Your goal will be to build and improve Ada’s AI Agent. This effort is highly visibility and represents a new chapter for Ada. You will be on a team that has a direct business impact, enabling our revenue teams to sell into new and existing sales pools as we build and improve both the chatter and AI Agent manager experience. You will be involved in adding new functionality to enhance the experience for callers and broaden the number of customer issues that can be resolved autonomously.
The expected salary range for this position is $102,000 to $131,000 CAD. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.
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About Us
Ada is a rapidly growing company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.
We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities, even if you don’t meet every qualification we listed, because members of marginalized communities are less likely to apply if they don’t meet every qualification. We believe that without you, we cannot progress. At Ada, we don’t stand for tokenism. We stand for representation.
Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada’s founding story on our Careers page.
Everyone has their own unique talents. Even if you don’t meet 100% of the above qualifications, tell us why you’d be a great fit for this role in your application.