Horsepower Automotive Group (HPAG) is seeking a Customer Service Specialist to join our team at Flatline Van Co. We value open participation and collaboration, offering a fast-paced environment in the automotive aftermarket industry.
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Skills
Effective communication skills
Ability to multitask and prioritize
Problem-solving abilities
Strong verbal and written communication skills
Relationship building skills
Responsibilities
Build rapport with current and potential customers
Handle communication through various channels
Process return documentations accurately
Track orders and provide updates to customers
Input new orders into the ERP system
Manage warranty claims
Collaborate with team to ensure customer satisfaction
Education
High school Diploma or GED
Some college or equivalent work experience preferred
Benefits
Health, Dental, Life, and Vision Insurance
Employee discount program
Paid Time Off and Sick Time Off
Referral program
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