UIX UX Designer Level 2

Summary:We are looking for an experienced, service-minded designer to support our ongoing NGPOS (next-generation point of sale) product efforts. This designer should be a systems thinker and someone who can conduct research to inform experience strategy, visualize complex technical solutions, and envision the end-to-end journey for multiple audiences (frontend associates, customers, fuel center attendants, pharmacists) who will interact with the experience.This role will work closely with product managers, engineering counterparts, and other designers In the space. They’ll also collaborate with business partners in retail operations to learn more about the inner workings of our stores.Key Responsibilities:• Develop user journey maps, service blueprints, and other visualizations to document the current state and future vision for our point of sale ecosystem• Identify user needs and pain points and work with stakeholders to prioritize and address them• Plan and conduct user research, involving team members and stakeholders in the process, to better understand our end-users and their problems. Visiting Company stores to interact with users face-to-face is a significant benefit.• Lead collaborative efforts and facilitate sessions (using different workshopping frameworks) with stakeholders to align on a shared visionAn ideal candidate should:• Have a bias for action, feeling empowered to trust instincts and to make decisions that are grounded in data – both qualitative and quantitative• Have a passion for process design• Quickly understand the unique challenges our associates and customers face with in-store checkout and document findings for visibility• Posses the ability to confidently facilitate workshops and collaborative sessions• Build relationships across company, acting as a catalyst for collaboration• Nice to haves• Experience or familiarity working with payment systems• Technical knowledge• Experience with analytics and UX success metrics• In proximity to a company store or one of its banners, to get firsthand experience in the fieldCompensation:The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).Benefits and Ancillaries:Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.