Job details

Administrative Assistant

Summary:

The Administrative Assistant will join our team in a joint effort to provide an extraordinary BrightStar Care of Honolulu experience for our employees, clients and all who come into contact with our organization. As the Administrative Assistant, you will earn and support all areas of our private duty and skilled nursing business, including administrative support for accounts receivable, clinical and scheduling.

Position Responsibilities:

Answer telephone calls, assisting clients, prospects, applicants and employees; or taking messages as appropriate
Cross-train to provide support and back-up coverage for Scheduling Coordinators and other departments as needed
Communicate by telephone, email and/or mail, with clients, employees and third parties
Support with social media account postings and ongoing newsletters
Data entry of patient and employee/payroll information
Creation, maintenance and closing of client and employee files
Employee and client file audits
Follow-up with appropriate parties to obtain missing credentials or other documents to ensure compliance. Support education and compliance of all HIPAA regulations and requirements.
Communicate with appropriate department managers regarding outstanding items or issues
Typing, filing, data entry and transcription
Incident tracking & report compilation
Care note tracking and follow-up with direct care staff, reporting issues to management
Preparation of client and employee presentation documents or other materials
Document policies, procedures and processes
Supports and uses all technology tools and resources to ensure proper business processes
Ensure file maintenance and security standards are consistently practiced and enforced to protect employee and client records
Assists with supply runs and deliveries
Other duties as assigned

Benefits

Fully paid health insurance (medical, dental, vision)
401k with employer match
Paid Time Off
Mileage reimbursement
Dedication to the Hoku'alohi Promise "We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathic, patient & kind, while providing reliable, trustworthy and top-notch, professional home care.
National opportunities with over 300 locations in US

Education/Certification Requirements:

Minimum High School Diploma or equivalent

Skills/Qualifications Requirements:

Must be licensed driver with insured and reliable automobile
A desire to do work with purpose
Integrity and work ethic
Maturity and a positive attitude
Excellent interpersonal written and verbal communication skills
Strong organizational skills
Accuracy and attention to detail
Accountability and ownership of mistakes
A desire to learn and grow
Computer proficiency with Microsoft Office applications such as Word, Excel, PowerPoint and Outlook Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)

Job Type: Full-time

Pay: $16.00 - $22.26 per hour

Benefits: